
Prestashop Abandoned Cart(Email Follow up) Addon
E-commerce tools
E-commerce software
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- Ease of use
- Ease of management
- Quality of support
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$53.00 one-time
Small
Medium
Large
- Retail and wholesale
- Accommodation and food services
- Arts, entertainment, and recreation
What is Prestashop Abandoned Cart(Email Follow up) Addon
Prestashop Abandoned Cart (Email Follow up) Addon is an add-on module for PrestaShop stores that helps merchants recover abandoned carts by sending follow-up emails to shoppers who did not complete checkout. It is used by small to mid-sized e-commerce teams that want basic cart-recovery automation inside their PrestaShop environment. The module typically focuses on rule-based triggers (e.g., time after abandonment) and configurable email templates rather than broader customer engagement features.
Purpose-built cart recovery
The add-on focuses on a specific revenue-leak workflow: identifying abandoned carts and sending follow-up emails to encourage checkout completion. This narrow scope can make it easier to deploy than broader customer engagement platforms. For merchants primarily needing cart recovery, it can reduce the need to adopt a larger suite.
Native PrestaShop integration
As a PrestaShop module, it is designed to work within the PrestaShop back office and store data model. This typically reduces integration work compared with using an external tool that requires additional connectors or custom tracking. It also aligns with merchants who prefer to keep operational workflows inside their e-commerce admin.
Template and timing controls
Abandoned-cart modules commonly provide configurable email templates and scheduling rules (for example, sending one or more reminders after a defined delay). These controls support basic segmentation by cart status and timing without requiring a separate marketing automation system. This can be sufficient for stores with straightforward follow-up needs.
PrestaShop-only dependency
The module is tied to the PrestaShop platform and does not transfer to other storefront systems. If a merchant migrates platforms, the automation logic and templates may need to be rebuilt elsewhere. This can create switching costs and process disruption.
Limited omnichannel capabilities
This type of add-on generally centers on email follow-ups and may not include SMS, web push, in-app messaging, or chat-based recovery flows. Teams looking for multi-channel engagement often need additional tools. That can increase total cost and operational complexity.
Variable vendor support quality
PrestaShop add-ons are frequently sold by third-party developers, and support, update cadence, and compatibility testing can vary by seller. Merchants may need to validate compatibility with their PrestaShop version, theme, and other modules. Ongoing maintenance risk increases if the module is not updated promptly for platform changes.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Knowband "Abandoned Cart" (paid module) | $53.00 | Automated serial follow-up emails (discounted & non-discounted), customizable email templates, popup reminders, cron log, GDPR compliant, Compatibility: PrestaShop v1.6.x.x - v9.x.x, Latest version shown: v3.0.5 (21-Aug-2025). |
| Knowband "Free Abandoned Cart" (free version) | Free | Limited-feature free edition provided by Knowband for PrestaShop; basic abandoned-cart tracking and reminder functionality; Compatibility: PrestaShop v1.6.x.x - v8.1.x, Latest version shown: v1.0.1 (03-June-2024). |
Seller details
PrestaShop SA
Paris, France
2007
Private
https://www.prestashop.com/
https://x.com/PrestaShop
https://www.linkedin.com/company/prestashop/