FraudLabs Pro
E-commerce fraud protection software
Fraud detection software
Web security software
E-commerce software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$29.95 per month
Free Trial unavailable
Free version
Small
Medium
Large
- Retail and wholesale
- Accommodation and food services
- Information technology and software
What is FraudLabs Pro
FraudLabs Pro is an e-commerce fraud screening service that evaluates online orders and transactions for fraud risk using IP, geolocation, device, email, and behavioral signals. It is typically used by online merchants and payment teams to score or flag orders for manual review, auto-accept, or rejection. The product is delivered via API and supports rule-based workflows and integrations with common commerce and payment platforms. It also provides tools such as IP address validation and proxy/VPN detection to help reduce chargebacks and account abuse.
API-first fraud scoring
FraudLabs Pro provides a transaction screening API that returns risk scores and reason codes that can be used in checkout or order management flows. This supports real-time decisioning for accept/review/decline without requiring a full case-management suite. The API approach fits teams that want to embed fraud checks directly into custom applications or middleware.
Broad signal and rule coverage
The service combines multiple data points such as IP intelligence, geolocation consistency checks, email/phone validation signals, and device-related indicators. It supports configurable rules and lists (e.g., allow/deny lists) so merchants can tailor decisions to their risk tolerance and business model. This is useful for common e-commerce scenarios like high-risk shipping destinations, mismatched billing/shipping, and repeat offender detection.
Merchant-friendly integrations
FraudLabs Pro offers integrations and plugins for popular e-commerce stacks, which can reduce implementation effort compared with building all checks from scratch. For smaller teams, these packaged integrations can speed up deployment and provide a baseline fraud workflow. The product also supports exporting or consuming results in downstream systems for fulfillment and customer service.
Less enterprise case management
Compared with platforms that emphasize end-to-end investigation workflows, FraudLabs Pro is more centered on scoring and rule execution than full analyst case management. Organizations that need complex queues, collaboration, and audit-heavy investigation tooling may require additional internal tooling or a separate platform. This can increase operational overhead for high-volume merchants.
Model transparency and tuning limits
While the service provides reason codes and rules, the underlying scoring methodology and data sources may not be fully transparent to all customers. Advanced teams that want extensive model customization, feature-level tuning, or bespoke decision models may find the configuration options limiting. This can matter for merchants with unique fraud patterns or strict explainability requirements.
Coverage varies by region
Fraud detection effectiveness can depend on the availability and quality of identity, device, and network signals in specific countries. Merchants with significant cross-border volume may need to validate performance by region and supplement with additional verification steps. This is especially relevant where phone/email reputation and IP intelligence are less reliable.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Micro | Free — No commitment | 500 queries/month or sales < 25,000 USD/month; 5 validation rules; 0 grouping rules; 0 sub accounts; 50 custom blacklists; Auto-Recharge; Standard Support; Free 10 SMS verification credits. (Official site: FraudLabs Pro pricing page) |
| Mini | $29.95 per month | 1,500 queries/month; 5 validation rules; 1 grouping rule; 0 sub accounts; 150 custom blacklists; Auto-Recharge; Priority Support. |
| Small | $99.95 per month | 5,000 queries/month; 10 validation rules; 2 grouping rules; 1 sub account; 500 custom blacklists; Auto-Recharge; Priority Support. |
| Medium (Most Popular) | $249.95 per month | 25,000 queries/month; 20 validation rules; 5 grouping rules; 2 sub accounts; 2,500 custom blacklists; Auto-Recharge; Priority Support; Additional anomaly & pattern detection features. |
| Large | $499.95 per month | 100,000 queries/month; 30 validation rules; 10 grouping rules; 4 sub accounts; 10,000 custom blacklists; Auto-Recharge; Priority Support; Advanced anomaly detection. |
| Enterprise | $1,249.95 per month | 500,000 queries/month; 40 validation rules; 20 grouping rules; 8 sub accounts; 50,000 custom blacklists; Auto-Recharge; Priority Support. |
Note: SMS Verification is an optional add-on for OTP-based mobile number validation (listed on the official pricing page).
Seller details
Hexasoft Development Sdn. Bhd.
Cyberjaya, Malaysia
2008
Private
https://www.fraudlabspro.com/
https://x.com/fraudlabspro
https://www.linkedin.com/company/fraudlabs-pro
