Housecall Pro
Review management software
Field service management software
Online appointment scheduling software
Construction CRM software
HVAC software
Roofing software
E-commerce software
Construction software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$59 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Construction
- Real estate and property management
- Accommodation and food services
What is Housecall Pro
Housecall Pro is a field service management platform for home service businesses to manage scheduling, dispatching, customer records, estimates/invoices, and payments. It targets small to mid-sized service contractors such as HVAC, plumbing, electrical, cleaning, and roofing teams that run jobs in the field. The product combines a back-office web app with mobile apps for technicians and includes customer communications and review-request workflows. It also offers add-ons and integrations for payments, marketing, and accounting workflows.
End-to-end job workflow
Housecall Pro supports the core operational flow from booking to dispatch, on-site job execution, invoicing, and payment collection. This reduces reliance on separate tools for scheduling, CRM, and billing for many service businesses. Mobile technician functionality enables field updates that sync back to the office. The breadth of workflow coverage is a practical advantage versus point solutions focused only on reviews or messaging.
Customer communications and reviews
The platform includes automated customer notifications (e.g., confirmations and reminders) and post-job review requests. These features help standardize customer follow-up without requiring a dedicated review management product. Centralizing communications alongside job data can improve consistency of outreach. It is particularly useful for teams that want review generation tied directly to completed jobs.
Payments and invoicing built in
Housecall Pro includes invoicing and card payment capabilities designed for in-field and remote payment collection. This can shorten time-to-cash compared with manual invoicing and separate payment tools. Payment links and digital invoices support customers who prefer online payment. For many small contractors, having payments embedded in the job workflow simplifies reconciliation and reduces operational steps.
Not a full construction ERP
While it covers service job management, it is not designed to replace construction ERP capabilities such as complex project accounting, advanced job costing, or multi-entity financial controls. Businesses running large, long-duration construction projects may need additional systems for deeper financial and project controls. Reporting and cost tracking may be less granular than specialized construction accounting platforms. Fit is typically stronger for service-oriented work orders than for enterprise construction management.
E-commerce capabilities are limited
Housecall Pro supports online booking and payments, but it is not a full e-commerce platform for catalog management, merchandising, and advanced storefront customization. Companies selling a broad product catalog or running sophisticated online retail operations may require a dedicated e-commerce system. Integrations can bridge gaps, but that adds complexity. The product’s commerce features are primarily service-transaction oriented.
Integration depth varies by stack
The platform integrates with common business tools, but integration depth and available automation can vary depending on the apps a company uses. Some workflows may require third-party connectors or manual steps to keep data consistent across systems. Organizations with strict data governance or complex multi-system processes may find limitations in customization. Evaluating required integrations (accounting, marketing, telephony, and reviews) is important during selection.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Basic | $59 per month (billed annually) / $79 per month (billed monthly) | 1 user; Scheduling & dispatching, Quotes & proposals, Invoices & payments, Online booking, Review management, Job cost tracking, Price book, Customer communication. No credit card required for trial. |
| Essentials | $149 per month (billed annually) / $189 per month (billed monthly) | Up to 5 users; All Basic features plus QuickBooks Online & Desktop integration, Postcards & email marketing, Customer equipment tracking, Premium review management, Visual price book, Employee GPS tracking, Checklists. |
| MAX | $299 per month (billed annually) / $329 per month (billed monthly) | Up to 8 users; All Essentials features plus Advanced custom reporting, Dedicated onboarding specialist, Escalated phone support; Additional users $35/mo each; Some add-ons included for free (Sales Proposal Tool, Recurring Service Plans). |
Additional notes: 14-day free trial available (full access to MAX plan; no credit card required). All prices in USD and exclusive of sales tax. Card processing rates advertised as low as 2.59%.
Seller details
Housecall Pro, Inc.
Denver, CO, USA
2013
Private
https://www.housecallpro.com/
https://x.com/HousecallPro
https://www.linkedin.com/company/housecall-pro/
