iVend Retail
Omnichannel commerce software
Retail POS systems
Retail management software
POS software
Retail software
Bookseller software
Retail shop design software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$1,200 USD per month
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Retail and wholesale
- Manufacturing
- Media and communications
What is iVend Retail
iVend Retail is a retail point-of-sale and store management platform used to run checkout, manage inventory, and support customer and promotion workflows across one or more stores. It is typically used by specialty retailers and multi-store chains that need centralized control over pricing, stock, and customer data. The product is commonly deployed with an ERP back end and supports both in-store and omnichannel-related processes such as returns, exchanges, and customer lookup across locations.
Multi-store and franchise support
The platform supports centralized configuration with store-level execution, which is relevant for chains and franchise-like models. Common requirements such as shared customer profiles, cross-store returns, and centralized promotions are typical in this type of POS suite. This aligns with organizations that need standardization across many locations.
POS plus retail operations
The product combines POS checkout with core retail back-office functions such as inventory, pricing, promotions, and customer management. This reduces the need to stitch together multiple tools for day-to-day store operations. It is positioned for multi-store environments where consistent processes and centralized control matter.
ERP-oriented integration approach
iVend Retail is frequently implemented alongside ERP systems to align store transactions with finance, inventory, and procurement processes. This can simplify reconciliation and improve data consistency between stores and headquarters. It is a fit when the retailer’s system landscape is ERP-led rather than eCommerce-led.
Limited public feature transparency
Publicly available documentation and detailed product specifications are less comprehensive than what many buyers expect for modern commerce platforms. This can make early-stage evaluation harder without vendor-led demos and references. Buyers may need to validate key requirements (e.g., offline behavior, device support, API coverage) through direct discovery.
Not a specialized omnichannel stack
While it supports omnichannel-related store processes, it is not primarily an end-to-end omnichannel commerce suite with deep marketplace, feed, or channel-management capabilities. Organizations with complex multi-channel listing, catalog syndication, or marketplace operations may still require additional tools. This can increase integration and operational overhead.
Niche categories not core focus
The product is a general retail POS and management system rather than purpose-built software for bookselling or retail shop design. Buyers seeking industry-specific workflows (e.g., book-specific metadata, consignment models, or planogram/store-layout design) may find gaps. Those needs often require add-ons or separate specialized applications.
Plan & Pricing
Pricing model: Subscription / usage-based (per device and per concurrent cloud user)
Standard rates:
- iVend POS and iVend Mobile POS — $180 USD per device per month.
- iVend Cloud user (concurrent user) — $95 USD per concurrent user per month.
Minimum monthly contract: $1,200 USD per month (net to CitiXsys). Customers with fewer than 5 POS must pay this minimum.
Volume discounts:
- 10% discount for 10–20 POS
- 20% discount for 21–50 POS
Notes:
- iVend Cloud licensing replaced previous subscription and perpetual pricing; store licenses removed and licensing focuses on number of POS licenses per device and concurrent iVend Cloud users.
- Pricing and licensing details taken from iVend's official support/licensing documentation.
Seller details
Cegid Group
Lyon, France
1983
Private
https://www.cegid.com/
https://x.com/cegid
https://www.linkedin.com/company/cegid/
