Sync.com
Cloud content collaboration software
Online backup software
Backup software
Data recovery software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$1 per month
Free TrialFree version
Small
Medium
Large
- Banking and insurance
- Healthcare and life sciences
- Professional services (engineering, legal, consulting, etc.)
What is Sync.com
Sync.com is a cloud file storage and content collaboration service focused on secure file sync, sharing, and team access controls. It is used by individuals and small-to-midsize organizations that need encrypted cloud storage, shared folders, and external file sharing links. The product emphasizes privacy features such as end-to-end encryption and link controls (for example, passwords and expiry) alongside desktop and mobile sync clients. It also provides file versioning and restore capabilities that support basic recovery use cases.
End-to-end encrypted storage
Sync.com uses end-to-end encryption for stored content, which reduces the provider’s ability to access customer file contents. This design can be relevant for organizations with confidentiality requirements when sharing files externally. It also helps differentiate the product from collaboration tools that prioritize workflow automation over encryption-first storage.
Straightforward external file sharing
The platform supports sharing via links and shared folders with common controls such as passwords, expiration dates, and download permissions. These controls fit typical client-facing document exchange scenarios without requiring recipients to create full accounts. The sharing model is generally simpler than systems that center on complex document management structures.
Versioning and restore features
Sync.com includes file version history and recovery options that help users restore prior versions or recover deleted files. This supports basic data recovery needs for accidental deletion or unwanted changes. It can serve as a lightweight complement to endpoint backup for users whose primary data lives in Sync.
Limited advanced DMS capabilities
Sync.com focuses on file storage and sharing rather than full document management. It typically lacks deeper capabilities such as document-centric workflows, advanced metadata models, records management, and complex retention/legal hold features found in dedicated DMS platforms. Organizations needing structured matter-centric or policy-driven document governance may require additional systems.
Not a full backup platform
While it provides versioning and restore, Sync.com is not designed as a comprehensive backup solution for entire endpoints, servers, or application workloads. It does not replace image-based backup, bare-metal recovery, or broad device management features common in dedicated backup software. Recovery is primarily oriented around files stored and synced within the service.
Fewer enterprise integrations
Compared with platforms built for large-scale content ecosystems, Sync.com generally offers a narrower set of enterprise integrations and extensibility options. This can increase reliance on manual processes when connecting to line-of-business systems or complex identity and governance tooling. Larger organizations may need to validate integration requirements (SSO, provisioning, audit exports, and APIs) during evaluation.
Plan & Pricing
Personal (Individual) plans
| Plan | Price | Key features & notes |
|---|---|---|
| Free (Starter) | $0 — 5 GB | End-to-end encryption, access from 5 devices, 3 password-protected shared links, 30-day file recovery. |
| Basic 25 GB | $1 per month (billed annually) | 25 GB encrypted storage, Sync Vault, remote device lock-out, 30-day file recovery, 3 active shared links. |
| Personal 1 TB | $16 per month (monthly) or $12 per month (billed annually) | 1 TB storage, basic sharing, 60-day file recovery. |
| Pro Solo 5 TB | $32 per month (monthly) or $28 per month (billed annually) | 5 TB storage, advanced sharing, 180-day file recovery. |
| Pro Solo Unlimited | $108 per month (monthly) or $90 per month (billed annually) | Unlimited storage, advanced sharing, custom branding, 365-day file recovery. |
Teams (Business) plans
| Plan | Price | Key features & notes |
|---|---|---|
| Teams Standard | $8 per user/month (monthly) or $6 per user/month (billed annually) | 1 TB per user, 1 TB sharing, 180-day file recovery, admin account. |
| Teams+ (Unlimited) | $18 per user/month (monthly) or $15 per user/month (billed annually) | Unlimited storage, unlimited sharing, 365-day file recovery, custom branding, phone support, admin delegation. |
| Enterprise | Custom pricing | Minimum 100 users; contact sales for quote; account manager and training options. |
Notes: All pricing and billing frequency information taken from Sync's official pricing pages. Sync also offers a 30-day free trial / 30-day money-back guarantee (see notes).
Seller details
Sync.com Inc.
Toronto, Ontario, Canada
2011
Private
https://www.sync.com/
https://x.com/sync
https://www.linkedin.com/company/sync-com/
