Box
E-signature software
General-purpose AI agents
Cloud content collaboration software
Enterprise content management (ECM) systems
Agentic AI software
AI agents
Document control software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$5 per user per month
Free TrialFree version
Small
Medium
Large
- Banking and insurance
- Healthcare and life sciences
- Public sector and nonprofit organizations
What is Box
Box is a cloud-based content management and collaboration platform used to store, share, govern, and work on files across teams and external partners. It targets mid-market and enterprise organizations that need centralized content controls, secure sharing, and integrations with business applications. The platform combines file collaboration with enterprise content management features such as retention, classification, and audit trails, and it also offers workflow automation and AI-assisted content capabilities through add-on services and integrations.
Enterprise-grade governance controls
Box provides administrative controls for access management, sharing policies, and auditing that support enterprise content governance. It includes capabilities commonly required in regulated environments, such as retention policies and legal hold (availability depends on plan). These controls make it suitable for organizations that need more than basic file sharing and collaboration.
Broad integrations ecosystem
Box integrates with common productivity suites, identity providers (SSO), and security tooling, which helps it fit into established enterprise IT stacks. It also supports APIs and developer tooling for custom integrations and content-centric applications. This breadth can reduce the need to move content between systems to complete business processes.
Collaboration for internal and external users
Box supports secure sharing with external parties, granular permissions, and link controls to manage collaboration beyond the organization. Features such as comments, versioning, and tasking support document-centric teamwork. This is useful for workflows like client deliverables, vendor collaboration, and cross-functional reviews.
E-signature is not core
While Box offers e-signature capabilities (including via Box Sign and integrations), contract lifecycle features are not the platform’s primary focus. Organizations needing advanced contract authoring, clause libraries, negotiation workflows, and obligation management may require a dedicated contract-focused system. As a result, e-signature use cases can be well served, but end-to-end contract management may involve additional tools.
Complexity for smaller teams
Box’s governance, security, and admin features can introduce setup and ongoing administration overhead. Smaller teams that mainly need lightweight document sharing may find the configuration options and plan structure more than they require. Adoption can also depend on establishing clear folder structures, permissions models, and lifecycle policies.
AI/agent capabilities vary by plan
Box’s AI features and agent-like workflows depend on specific product offerings, entitlements, and integrations, and may not be uniformly available across all subscriptions. Data access controls, content permissions, and compliance requirements can limit which content AI features can process. Organizations should validate supported use cases, data handling, and regional availability before standardizing on AI-driven workflows.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Individual (Free) | Free single user | 10 GB storage, 250 MB upload limit, 1 file version, 5 Box Sign signature requests/month. |
| Personal Pro | $10 per month (single user) | 100 GB storage, 5 GB upload, 10 file versions, 15 Box Sign signature requests/month. |
| Business Starter | $5 per user/month (annual billing) — minimum 3 users | 100 GB storage, 2 GB file upload, 25 file versions, 10 Box Sign signature requests/month, technical support during local business hours. |
| Business | $15 per user/month (annual billing) — minimum 3 users | Unlimited storage, 5 GB file upload, unlimited e-signatures, 1,500+ integrations, integrated Box AI (basic), 50K API calls/month. |
| Business Plus | $25 per user/month (annual billing) — minimum 3 users | Unlimited storage, 15 GB file upload, unlimited external collaborators, integrated Box AI (basic), advanced admin controls, 50K API calls/month. |
| Enterprise | $35 per user/month (annual billing) — minimum 3 users | Unlimited storage, 50 GB file upload, advanced compliance & workflows, 1K AI Units, 100K API calls/month, FedRAMP Moderate/HIPAA/SOC support. |
| Enterprise Plus | $50 per user/month (annual billing) — minimum 3 users | Unlimited storage, 150 GB file upload, Enhanced Box AI (multi-file Q&A), 2K AI Units, advanced security & threat detection, enhanced 24-hour support. |
| Enterprise Advanced | Contact sales / Contact us | New advanced plan offering AI-powered workflows, custom AI agents, higher API allowances and large file uploads up to 500 GB; pricing not listed (contact sales). |
Seller details
Box, Inc.
Redwood City, CA, USA
2005
Public
https://www.box.com/
https://x.com/Box
https://www.linkedin.com/company/box/
