Tettra
Knowledge base software
Q&A platforms
Knowledge management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$80 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Retail and wholesale
- Arts, entertainment, and recreation
- Public sector and nonprofit organizations
What is Tettra
Tettra is a knowledge base and internal documentation tool designed to help teams capture, organize, and find company information. It is commonly used for employee onboarding, SOPs, team handbooks, and answering repeated internal questions. The product emphasizes lightweight authoring and search, with workflows that connect knowledge to day-to-day team communication tools. It is typically adopted by small to mid-sized teams that want a structured internal wiki with Q&A-style knowledge capture.
Strong Slack-centric workflows
Tettra is built to support knowledge capture and retrieval from team chat, which fits organizations that rely heavily on Slack for internal communication. It supports asking questions and routing them to subject-matter experts, then turning answers into reusable knowledge. This reduces repeated questions and helps keep documentation aligned with real team conversations. For teams that live in chat, this can be more practical than a standalone wiki-only approach.
Simple internal wiki structure
Tettra provides a straightforward way to create pages, organize content into categories/collections, and maintain an internal handbook. The authoring experience is oriented toward quick documentation rather than complex site-building. This can speed up adoption for teams that want to start documenting without extensive configuration. It also supports common internal knowledge base patterns such as SOPs, policies, and onboarding guides.
Search and knowledge discovery
Tettra focuses on making internal information easy to find through search and structured organization. It supports surfacing existing content when users ask questions, helping reduce duplication. This is useful for operational teams that need fast answers and consistent processes. The emphasis on findability aligns with knowledge base use cases more than broader work management suites.
Limited beyond knowledge use cases
Tettra is primarily a knowledge base and Q&A workflow tool rather than an all-in-one work hub. Organizations looking for deep project management, CRM, or service desk capabilities typically need additional systems. This can increase tool sprawl for teams that want a single platform for work execution and knowledge. It fits best when paired with existing collaboration and task tools.
Fewer advanced community features
Tettra is oriented toward internal team knowledge rather than large external communities. It does not focus on public forum-style discussion, moderation, and community engagement features that some discussion platforms prioritize. For customer-facing Q&A communities, organizations may need a different product category. Its strengths are internal documentation and internal Q&A workflows.
Governance and customization constraints
Compared with more extensible knowledge management platforms, Tettra can be less flexible for complex information architecture, highly customized layouts, or advanced governance requirements. Larger enterprises may require more granular controls, content lifecycle automation, or deep integrations across many systems. Teams with strict compliance or complex taxonomy needs may find the configuration options limiting. The product generally favors simplicity over heavy customization.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Scaling | $8 per user/month (billed monthly) — 10 user minimum; (annual billing: 20% off) | AI features; AI bot in Slack; Google Workspace integration; Usage analytics; API access; SSO (SAML) is a paid add-on on Scaling; Free 30-day trial (no credit card required). |
| Enterprise | Custom pricing (contact sales) | SSO & SCIM included; Hands-on training; Custom import & onboarding; Custom reporting; Priority support; Custom pricing and onboarding. |
Seller details
Tettra, Inc.
Boston, MA, USA
2015
Private
https://tettra.com/
https://x.com/tettra
https://www.linkedin.com/company/tettra/
