net2phone
Communication platform as a Service (cPaaS) platforms
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$19.99 per user per month
Free Trial
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Small
Medium
Large
- Real estate and property management
- Accommodation and food services
- Professional services (engineering, legal, consulting, etc.)
What is net2phone
net2phone is a cloud communications product suite that provides business voice calling, messaging, and related telephony services, with options for API-based integration. It is used by organizations that need to provision phone numbers, manage calling features, and connect communications workflows to business applications. The offering is positioned around carrier-grade telephony services combined with business phone system capabilities, rather than being a developer-only messaging API.
Business telephony feature set
net2phone includes common PBX-style capabilities such as extensions, call routing, and administrative controls alongside cloud calling. This can reduce the need to combine separate UCaaS and programmable communications tools for basic voice use cases. It fits teams that want end-user calling features with optional integration points.
Programmable integration options
The product supports integration approaches that allow communications to be embedded into business workflows, such as connecting calling or messaging events to external systems. This is useful for contact-center-adjacent workflows, notifications, and CRM-linked calling. Compared with some providers that focus primarily on a single channel, net2phone is oriented toward telephony plus integrations.
Number provisioning and management
net2phone provides mechanisms to provision and manage phone numbers and related telephony configuration from a centralized environment. This supports multi-site deployments and ongoing operational changes such as user moves/adds/changes. For organizations that prioritize voice, number management is a practical differentiator versus messaging-first platforms.
Less developer-first positioning
Compared with API-centric cPaaS platforms, net2phone is more strongly aligned to business phone system use cases. Teams building communications-heavy applications may find fewer developer-focused primitives, tooling, or community examples than platforms designed primarily for developers. This can increase implementation effort for highly customized, event-driven applications.
Channel breadth may vary
cPaaS buyers often require broad omnichannel coverage (e.g., multiple messaging channels, chat, and social integrations) with consistent APIs. net2phone’s strengths are typically centered on voice and telephony, and channel depth outside core telephony may not match providers that specialize in messaging and chat APIs. Organizations should validate required channels, regional availability, and feature parity per channel.
Global coverage needs validation
International number availability, local regulatory support, and in-country routing can vary significantly by provider and region. net2phone customers operating across many countries may need to confirm local number types, emergency calling support, and compliance requirements for each geography. This due diligence is especially important for regulated industries and distributed contact operations.
Plan & Pricing
UNITE (UCaaS) — per-user / month (official site examples by user-count)
| Plan | Price (examples from net2phone site) | Key features & notes |
|---|---|---|
| Essentials | 1–9 users: $28.99; 10–24 users: $24.99; 25–99 users: $22.99; 100+ users: Contact for pricing | Business phone system, unified web & mobile apps, unlimited calling (US/CA/MX), 40+ UC features, limited video conferencing, internal 1-to-1 messaging. Annual pricing notes: based on 36-month term. |
| Professional | 1–9 users: $35.99; 10–24 users: $29.99; 25–99 users: $24.99; 100+ users: Contact for pricing | Everything in Essentials plus unlimited international calling (40+ countries), full video conferencing, group messaging, AI call transcription & summary, multi-device support. |
| Ultimate | 1–9 users: $44.99; 10–24 users: $38.99; 25–99 users: $33.99; 100+ users: Contact for pricing | Everything in Professional plus webinar & live-stream conferencing, AI call sentiment analysis. |
Additional product-level (official listings)
| Product / Add-on | Price | Notes |
|---|---|---|
| uContact — Voice (CCaaS) | $59.99 per user / month | Inbound & outbound voice campaigns, ACD, auto dialers, IVR, agent & supervisor roles, analytics & reporting. |
| uContact — Omni (CCaaS Omnichannel) | $84.99 per user / month | All Voice features plus omnichannel unified inbox (social, SMS/WhatsApp, chat, email), workforce management. |
Usage-based / Credit bundles (AI Agent — Interaction Credits) — official bundles (monthly and annual examples)
Pricing model: Bundled interaction credits (usage units) Example bundles (official site):
- 20,000 credits — $114.99 / month (paid monthly) or $99.99 / month (paid annually)
- 40,000 credits — $224.99 / month (paid monthly) or $189.99 / month (paid annually)
- 60,000 credits — $314.99 / month (paid monthly) or $269.99 / month (paid annually)
- 100,000 credits — $494.99 / month (paid monthly) or $429.99 / month (paid annually)
- 150,000 credits — $689.99 / month (paid monthly) or $599.99 / month (paid annually)
- 200,000 credits — $869.99 / month (paid monthly) or $749.99 / month (paid annually)
Notes: Interaction credits equate to messages or voice minutes (site example: 10,000 messages or 2,000 basic voice minutes = 20,000 credits). Annual pricing references a 36-month term for many items on the plans page. All pricing and product descriptions are taken from net2phone's official pricing pages.
Seller details
net2phone
Newark, New Jersey, United States
1996
Private
https://www.net2phone.com/
https://x.com/net2phone
https://www.linkedin.com/company/net2phone
