Marker.io
Bug tracking software
DevOps software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Marker.io and its alternatives fit your requirements.
$39 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Information technology and software
- Media and communications
- Professional services (engineering, legal, consulting, etc.)
What is Marker.io
Marker.io is a website and web app feedback tool that helps teams capture bug reports and UI feedback directly from the browser. It targets product, QA, and support teams that need to turn visual feedback into actionable issues for developers. The product focuses on screenshot/annotation capture, automatic collection of technical context (e.g., URL, browser, screen size), and routing reports into existing issue trackers and collaboration tools.
Fast visual bug capture
Users can capture screenshots from a live site and annotate them to clarify what is wrong. Reports typically include page URL and basic environment details, reducing back-and-forth with reporters. This supports lightweight QA and stakeholder feedback workflows without requiring a full bug tracker migration.
Integrates with issue trackers
Marker.io is designed to push captured feedback into existing work management and bug tracking systems. This keeps engineering teams working in their primary tools while still receiving structured reports. Compared with broader DevOps platforms, the integration-first approach fits teams that want a focused intake layer rather than an end-to-end suite.
Technical context attached
Bug reports can include metadata such as browser, OS, viewport, and other page/session details depending on configuration. This improves reproducibility versus plain-text tickets or email-based feedback. It is particularly useful for web teams where issues are often environment-specific.
Not a full bug tracker
Marker.io primarily handles intake and enrichment of feedback rather than end-to-end defect lifecycle management. Teams still need a separate system for prioritization, sprint planning, and release tracking. Organizations looking for a single consolidated platform may find the scope too narrow.
Web-centric coverage
The core workflow is optimized for websites and web applications, especially visual/UI issues. It is less suited to native mobile app bug capture or backend-only incident workflows without additional tooling. Teams with significant mobile or infrastructure monitoring needs may require complementary products.
Depends on integration setup
Value depends on how well it is configured with the team’s existing ticketing and collaboration tools. If integrations are limited by plan, permissions, or workflow complexity, reports can become fragmented across systems. Larger organizations may need governance around routing, fields, and access controls to keep data consistent.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | $39 per month (billed annually) — $59 per month (monthly) | 3 seats included; 5 active websites; unlimited feedback & unlimited reporters; basic integrations; screenshots & annotations; environment details. Additional seats: add up to 15 seats at $4/mo each (per pricing page). |
| Team | $149 per month (billed annually) — $199 per month (monthly) | 15 seats included; 15 active websites; unlimited feedback & reporters; Jira integrations; two-way issue sync; session replay; guest accounts; developer tools; custom metadata & issue types; custom branding; CSV export. Additional seats: add up to 50 seats at $6/mo each (per pricing page). |
| Agency (special) | $99 per month (billed annually) — $129 per month (monthly) | For eligible agencies: 15 members, 50 active websites and (listed) guests; conditions apply — must apply to qualify. |
| Business (Enterprise) | Custom pricing — yearly billing only | Custom number of seats & websites; premium integrations; SSO (SAML); audit logs; sensitive data masking; admin roles; analytics; account manager; invoices & PO; SOC 2 Type II report; custom uptime SLA. Contact sales. |
