Jira
General-purpose AI agents
Bug tracking software
Product management software
Project management software
Agentic AI software
AI agents
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Project, portfolio & program management software
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Issue tracking software
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AI project management tools
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$7.91 per user per month
Free TrialFree version
Small
Medium
Large
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What is Jira
Jira is an issue and work tracking platform used to plan, track, and manage software development and other project work. It supports use cases such as bug tracking, agile sprint planning, service and operational workflows, and cross-team project coordination. Jira differentiates through configurable issue types and workflows, deep integration with developer toolchains, and an extensible marketplace for apps and automations.
Configurable workflows and fields
Jira provides configurable issue types, custom fields, statuses, and workflow rules that teams can tailor to their delivery process. This flexibility supports multiple methodologies (for example, Scrum and Kanban) and non-software workflows when configured appropriately. Permission schemes and project settings allow different teams to operate with distinct governance models within the same instance.
Strong agile planning features
Jira includes backlog management, sprint planning, boards, and reporting that support day-to-day agile execution. Teams can track work from epics to individual tasks and defects, with linking and dependency visibility. Built-in reports (such as burndown and velocity) help teams monitor progress using standard agile metrics.
Large integration ecosystem
Jira integrates with common CI/CD, source control, chat, documentation, and incident management tools, enabling traceability from code changes to tracked work items. The Atlassian Marketplace adds extensions for time tracking, test management, portfolio-style planning, and automation. APIs and webhooks support custom integrations for organizations with specialized systems.
Administration can be complex
The same configurability that enables broad use can increase setup and ongoing administration effort. Large instances often require governance for schemes, custom fields, and workflow sprawl to avoid performance and usability issues. Organizations may need dedicated admins to manage permissions, configurations, and change control.
Reporting often needs add-ons
Native reporting covers many agile team metrics but can be limiting for cross-project, executive, or portfolio-level reporting needs. Advanced dashboards, multi-project rollups, and specialized analytics frequently require additional apps or external BI tools. This can add cost and increase dependency on third-party components.
AI agent capabilities are limited
Jira is primarily a work/issue tracking system rather than a general-purpose agentic AI platform. AI features depend on Atlassian’s AI offerings and may vary by plan, deployment model, and region. Organizations seeking autonomous, multi-step AI agents across business systems typically need additional tooling beyond Jira.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 (Free forever for up to 10 users) | 2 GB storage; 100 automation rule runs/month; Community support; up to 10 users. |
| Standard | $7.91 per user/month | 1,700 automation rule runs/month; 250 GB storage; user roles & permissions; external collaboration; multi-region data residency; recommended plan; start free trial available. |
| Premium | $14.54 per user/month | Per-user automation limits (1,000 rule runs/user/month); unlimited storage; cross-team planning & dependency management; 24/7 support for critical issues; 99.9% uptime SLA; start free trial available. |
| Enterprise | Custom pricing (contact sales; billed annually) | Advanced analytics (Atlassian Analytics & Data Lake), advanced admin controls & security, Atlassian Guard Standard included, unlimited automation runs, multiple sites (up to 150), 24/7 enterprise support, 99.95% SLA. |
Seller details
Atlassian Corporation Plc
Sydney, Australia
2002
Public
https://www.atlassian.com/
https://x.com/atlassian
https://www.linkedin.com/company/atlassian/
