NexHealth
Unified APIs software
Healthcare integration engines
Patient engagement software
Patient intake software
Patient relationship management (PRM) software
Patient scheduling software
Health care software
Health care operations software
Patient experience software
EMR software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is NexHealth
NexHealth is a healthcare integration and patient access platform that connects provider systems (including many EHR/PM systems) with digital workflows for scheduling, intake, payments, and communications. It is used by healthcare providers and digital health vendors to automate patient-facing and operational processes such as appointment booking, forms, reminders, and two-way messaging. The product combines API-based connectivity with configurable patient engagement modules, aiming to reduce custom interface work across multiple clinical systems.
EHR connectivity via APIs
NexHealth focuses on integrating with healthcare provider systems to enable data exchange and workflow automation. This can reduce the need for one-off interfaces when supporting multiple clinics on different EHR/PM stacks. For software vendors, the API approach can simplify building scheduling, intake, and messaging features that depend on provider system data.
Patient access workflow modules
The platform includes patient-facing capabilities such as online scheduling, digital intake forms, reminders, and payments. Having these modules alongside integrations can shorten implementation time compared with assembling separate tools for each function. It also supports common front-office workflows that require coordination between patient actions and provider system updates.
Supports provider and vendor use
NexHealth is positioned for both provider organizations deploying patient experience tools and third-party vendors embedding connectivity into their applications. This dual focus can help standardize integrations across multiple customer sites. It also provides a single vendor relationship for integration plus patient access features, which can simplify procurement and support.
Integration coverage varies by EHR
Healthcare system integrations often differ in depth depending on the underlying EHR/PM system and available interfaces. Some connections may support real-time writeback while others may be more limited or require additional configuration. Buyers typically need to validate supported workflows (e.g., scheduling changes, insurance data, document upload) for their specific EHR versions and deployment models.
Not a full EMR replacement
Although it connects to EHRs and supports patient access workflows, NexHealth is not itself a comprehensive EMR for clinical documentation and core clinical operations. Organizations still rely on their existing EHR for charting, orders, and clinical decision support. This can limit its role to integration and patient experience layers rather than end-to-end clinical system consolidation.
Implementation and compliance overhead
Deployments that touch PHI require security review, HIPAA-aligned processes, and careful configuration of permissions and auditability. Integrations may require coordination with EHR vendors, clinic IT, and front-office teams, which can extend timelines. Ongoing monitoring is typically needed to manage interface changes, data quality issues, and workflow exceptions.
Plan & Pricing
| Plan/Product | Price | Key features & notes |
|---|---|---|
| NexHealth (practice platform — Scheduling, Forms, Communications, Payments, Verification, etc.) | Contact sales / Get a quote (custom pricing) | Pricing is customized by practice (features chosen and number of locations). Pricing page requires contacting sales to get a quote. (Official pricing page requests practice details to generate a quote.) |
API / Developer pricing (usage-based): Pricing model: Pay-as-you-go (developer/API) Free tier: Sandbox / Free plan available for testing ("FREE / $0" for sandbox; Developer startup includes 30,000 free API calls). Example costs: Standard: $0.10 per API call (documentation shows Standard at $0.10/call; first 1,000 API calls free for Standard). Additional calls beyond free allotment are billed at $0.10/call. Custom / Enterprise: Custom pricing (get quote) for high-volume or custom needs.
Included usage & overage fees (practice product):
- Campaign SMS included: 5,000 SMS/month per location; overage rate $0.012 per SMS.
- Insurance verifications included: 800 verifications/month; overage rate $0.20 per verification.
- Payment processing fees: Text-to-pay: 2.9% + $0.30 per transaction; In-office terminal: 2.6% + $0.07 per transaction. (Affirm financing fee noted separately below.)
- Affirm (payment financing) processing fee: 6% + $0.30 per transaction when using Affirm for patient financing.
Notes: The NexHealth Synchronizer (real-time EHR sync) is listed as free for practices using NexHealth (no additional setup costs).
Seller details
NexHealth, Inc.
San Francisco, CA, USA
2017
Private
https://www.nexhealth.com/
https://x.com/nexhealth
https://www.linkedin.com/company/nexhealth/
