HiveDesk
Workforce management software
Time tracking software
Employee monitoring software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$5 per user per month
Free Trial
Free version unavailable
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What is HiveDesk
HiveDesk is an employee monitoring and time tracking tool used to record work activity for remote or distributed teams. It tracks time against projects and can capture activity evidence such as screenshots and application/URL usage to support payroll, invoicing, and productivity reviews. The product is typically used by small to mid-sized organizations that need lightweight monitoring rather than full workforce planning or contact-center workforce management.
Screenshot-based work evidence
HiveDesk supports activity verification through periodic screenshots and related activity signals. This can help managers validate billed hours for client work and reduce disputes about time entries. It is particularly relevant for remote teams where direct observation is limited.
Project-oriented time tracking
The product tracks time by project and task, which supports client billing and internal cost allocation. Teams can use the same data for payroll calculations and basic utilization reporting. This aligns well with service businesses that need time records tied to deliverables.
Lightweight deployment model
HiveDesk is positioned as a focused monitoring and time tracking tool rather than a broad workforce management suite. That narrower scope can reduce implementation effort compared with platforms that include forecasting, scheduling optimization, and multi-channel operations tooling. It can fit organizations that want monitoring without adopting a larger operations platform.
Integration depth may be constrained
Time tracking and monitoring tools often provide fewer native integrations than broader operations platforms. If an organization needs tight connections to HRIS, payroll, ticketing, or analytics systems, it may require custom workflows or manual exports. This can increase administrative overhead as usage scales.
Limited WFM planning features
Compared with workforce management suites, HiveDesk does not emphasize advanced scheduling, forecasting, or intraday management capabilities. Organizations running shift-based operations or contact centers may need additional tools for staffing optimization. This can create gaps when moving from tracking time to managing workforce capacity.
Monitoring may raise privacy concerns
Screenshot capture and activity monitoring can introduce employee privacy, consent, and policy challenges. Some organizations require configurable controls, role-based access, and clear audit trails to meet internal governance expectations. Adoption may depend on local labor regulations and works council requirements.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Standard | $5 per user/month | Time tracking, activity monitoring (screenshots, activity levels), task & project tracking, attendance and leave management, invoicing, client management, reporting, integrations; 14-day full-featured free trial (no credit card required). |
| Enterprise | Custom pricing | Demo required; includes 99.9% uptime SLA, data migration assistance, dedicated Customer Success Manager and phone support (BPO/Enterprise plans); contact sales for pricing. |
Seller details
HiveDesk Inc.
Delaware, United States
2013
Private
https://www.hivedesk.com/
https://x.com/hivedesk
https://www.linkedin.com/company/hivedesk
