WhenToWork by TCP
Employee scheduling software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$38 per month
Free Trial
Free version unavailable
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Medium
Large
- Arts, entertainment, and recreation
- Education and training
- Accommodation and food services
What is WhenToWork by TCP
WhenToWork is a web-based employee scheduling tool used to build and publish staff schedules and manage shift coverage. It is commonly used by hourly and shift-based teams such as retail, hospitality, and service organizations that need a shared schedule and basic communication around changes. The product focuses on straightforward schedule creation, employee availability, and shift swap/coverage workflows rather than broader HR or workforce management suites.
Straightforward shift scheduling
WhenToWork centers on creating and publishing schedules with a simple workflow that fits many hourly environments. Managers can assign shifts, copy schedules, and update changes without implementing a broader HR platform. This narrower scope can reduce setup complexity for teams that primarily need scheduling.
Availability and time-off inputs
Employees can submit availability and time-off requests that managers can consider during schedule creation. This helps reduce back-and-forth compared with manual collection via email or paper. The system keeps these inputs tied to the scheduling process rather than separate tools.
Shift coverage and swaps
The product supports shift trade/coverage workflows so employees can request swaps and managers can approve changes. This can reduce last-minute gaps and improve visibility into who is responsible for each shift. It also provides a centralized record of schedule changes compared with ad hoc messaging.
Limited broader WFM scope
WhenToWork is primarily a scheduling product and does not aim to replace full workforce management suites. Organizations needing advanced labor forecasting, skills-based optimization, or complex compliance rule engines may require additional systems. Teams looking for an all-in-one HR, payroll, and scheduling platform may find the scope too narrow.
Integrations vary by environment
Compared with platforms positioned as broader employee operations hubs, integration depth with HRIS, payroll, and time tracking can be more limited or require workarounds depending on the stack. This can increase administrative effort when syncing employee data and schedule-related changes. Buyers should validate available integrations and export options for their specific systems.
UI and reporting depth
The product emphasizes core scheduling workflows, which can mean less depth in analytics and reporting than tools designed for workforce performance and planning. Organizations that need customizable dashboards, multi-site rollups, or advanced reporting may find gaps. Reporting requirements should be confirmed against specific operational KPIs.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Up to 10 employees — 1 month | $38 | All features included; access by all managers and employees via computer or mobile device; first 30-day free trial available (no credit card required). |
| Up to 10 employees — 3 months | $100 | Pay ahead & save (saves $14 vs monthly). |
| Up to 10 employees — 6 months | $164 | Pay ahead & save more (saves $64 vs monthly). |
| Up to 10 employees — 1 year | $273 | Best value (saves $183 vs monthly). |
Note: WhenToWork's official pricing is based on the number of employees in the account and the duration paid ahead. The public pricing page provides a calculator to compute prices for other employee counts/durations; explicit amounts for other employee ranges were not shown on the static pricing page I accessed.
Seller details
TCP Software
Unsure
Private
https://tcpsoftware.com/
https://x.com/TCPSoftware
https://www.linkedin.com/company/tcpsoftware/
