Keepit
SaaS backup software
Backup software
Data recovery software
- Features
- Ease of use
- Ease of management
- Quality of support
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What is Keepit
Keepit is a cloud-based backup and recovery platform focused on protecting data from SaaS applications. It is used by IT teams and managed service providers to back up, retain, and restore application data for business continuity, ransomware recovery, and compliance needs. The service runs as a vendor-hosted platform and emphasizes application-level backup, search, and granular restore workflows rather than endpoint or on-premises image backup.
SaaS-focused backup coverage
Keepit is designed specifically for backing up SaaS application data rather than general-purpose endpoint or server imaging. This focus typically aligns well with organizations prioritizing protection of collaboration and productivity platforms. It supports common SaaS backup use cases such as accidental deletion recovery, ransomware rollback, and long-term retention. The product positioning fits teams standardizing on SaaS-first IT.
Granular restore and search
The platform supports item-level recovery workflows, which helps administrators restore specific objects without rolling back entire accounts or sites. This is useful for operational recovery scenarios where only a subset of data is affected. Search and browsing capabilities are commonly part of SaaS backup operations to locate the right version quickly. These features reduce reliance on full exports for routine restores.
Centralized administration model
Keepit provides a centralized console approach suited to IT administrators managing multiple tenants, domains, or business units. This model supports standardized policies for retention and backup scheduling across protected services. Central administration is also relevant for service providers managing multiple customer environments. It helps consolidate reporting and day-to-day backup operations.
Not a full-stack backup
Keepit primarily targets SaaS application data protection and is not positioned as a single platform for on-premises workloads, VM image backup, or endpoint backup. Organizations seeking one tool for servers, endpoints, and SaaS may need additional products. This can increase operational overhead across backup domains. Fit depends on whether SaaS is the dominant recovery requirement.
Coverage varies by application
As with most SaaS backup tools, supported applications and the depth of object coverage can vary by connector and by SaaS vendor API limitations. Some data types, metadata, or permissions may not be captured or restorable in the same way as in the source application. Buyers typically need to validate coverage for each workload and object type they rely on. This is especially important for compliance and eDiscovery-related restores.
Restore and export constraints
Large-scale restores, cross-tenant migrations, or complex export requirements may require careful planning and may not match the flexibility of purpose-built migration tools. Performance and restore granularity can also depend on the source SaaS throttling and API behavior. Organizations with strict RTO/RPO targets should test restore scenarios under realistic load. Operational processes may need to account for SaaS-side limitations.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Business Essentials | Contact sales | Data retention: 1 year; SSO & MFA; Audit log; Suitable for smaller IT organizations; per-seat, all-inclusive pricing (no egress/ingress/storage/transaction fees). |
| Enterprise Unlimited | Contact sales | Everything in Business Essentials, plus unlimited retention; Full API support; 24/7 support; per-seat, all-inclusive pricing. |
| Governance Plus | Contact sales | Everything in Enterprise Unlimited, plus regulatory letters & contract amendments; Adjusted DPA for regulated environments; tailored for highly regulated organizations. |
Notes: Keepit lists these as per-product/service tiers (applies across supported SaaS apps such as Microsoft 365, Entra ID, Google Workspace, Salesforce, Zendesk, Jira/Confluence, etc.). Pricing page requires contacting sales/requesting a quote; Keepit also advertises all-inclusive, per-seat pricing and bundle/volume discounts on the official site.
Seller details
Keepit A/S
Copenhagen, Denmark
2007
Private
https://www.keepit.com/
https://x.com/keepitbackup
https://www.linkedin.com/company/keepit/
