Quest On Demand Recovery
SaaS backup software
Backup software
Data recovery software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Quest On Demand Recovery
Quest On Demand Recovery is a cloud-based backup and recovery product focused on protecting Microsoft 365 data such as Exchange Online mailboxes, OneDrive for Business, SharePoint Online sites, and Microsoft Teams content. It targets IT administrators who need point-in-time restore and item-level recovery to address accidental deletion, corruption, or retention gaps. The service runs as a SaaS offering and is typically managed through a web console with policy-based scheduling and retention. It is positioned as part of Quest’s broader Microsoft platform management portfolio.
Microsoft 365 workload coverage
The product is designed specifically for Microsoft 365 and commonly includes coverage for Exchange Online, OneDrive, SharePoint Online, and Teams-related data. This focus aligns with common SaaS-backup use cases such as user offboarding, ransomware recovery, and legal/HR restore requests. For organizations standardizing on Microsoft 365, the scope is clearer than general-purpose backup tools.
Granular restore capabilities
On Demand Recovery supports recovery scenarios that typically require item-level or object-level restores rather than full-tenant rollback. This is useful for restoring individual emails, files, or SharePoint items without broad disruption. Granular recovery reduces operational impact compared with approaches that rely mainly on bulk export/import.
SaaS delivery and administration
As a SaaS service, it reduces the need to deploy and maintain backup infrastructure and associated patching. Administration is generally centralized through a web interface with policy-driven configuration. This model fits teams that prefer operational simplicity over running backup servers and storage.
Primarily Microsoft 365 focused
The product’s core value centers on Microsoft 365 protection rather than broad coverage across many SaaS applications and on-prem platforms. Organizations with heterogeneous SaaS estates may need additional tools to cover other business applications. This can increase vendor sprawl and complicate governance.
Cloud data residency constraints
Because it is SaaS-delivered, backup storage location and processing regions may be constrained to the vendor’s available hosting regions. Some regulated organizations require specific residency, encryption key control, or dedicated tenancy options that may not match standard SaaS defaults. These requirements can affect procurement and compliance sign-off.
Licensing and retention complexity
SaaS backup pricing often depends on protected users, workloads, and retention periods, which can be difficult to forecast during growth or M&A. Longer retention and higher restore frequency can increase total cost compared with simpler, fixed-capacity models. Buyers typically need careful scoping to avoid under- or over-licensing.
Plan & Pricing
Pricing information not publicly listed on Quest's official product pages for On Demand Recovery. Official site shows a "Request pricing"/Contact Sales flow rather than published plan tiers or per-user prices. Free trial availability is stated (see below).
Official-sourced details:
- Public pricing: Not published on vendor site; customers must request pricing/contact sales via the product page.
- Free trial: 30-day free trial available (sign-up page).
- No permanently free plan or published tiered plans found on official product pages.
(See Quest On Demand Recovery product page and On Demand trial signup on quest.com.)
Seller details
Quest Software Inc.
Aliso Viejo, California, USA
1987
Subsidiary
https://www.quest.com/
https://x.com/Quest
https://www.linkedin.com/company/quest-software/
