Snipe-IT
IT asset management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Snipe-IT
Snipe-IT is an IT asset management (ITAM) application used to track hardware assets, software licenses, accessories, and assigned users. It supports common IT workflows such as check-in/check-out, asset status and location tracking, and audit history for accountability. Organizations typically use it in internal IT teams, schools, and managed environments that need a straightforward asset inventory system. It is available as a self-hosted open-source product and as a vendor-hosted cloud offering.
Flexible self-hosted deployment
Snipe-IT can be deployed on-premises or in a private cloud, which helps organizations meet internal security and data residency requirements. The open-source codebase allows deeper customization than many SaaS-only tools. Self-hosting also enables tighter control over upgrade timing and infrastructure dependencies. This is useful for IT teams that already operate web application stacks.
Strong core asset tracking
The product focuses on core ITAM functions such as asset records, assignment to users, status changes, and historical audit trails. It supports tracking of consumables and accessories in addition to durable assets. License tracking is included for software entitlements and allocations. These capabilities cover the baseline needs of many small to mid-sized IT teams.
API and integrations available
Snipe-IT provides an API that can be used to integrate asset data with other IT operations tools and internal systems. This supports automation use cases such as provisioning workflows, syncing user directories, or populating asset data into service processes. Integrations reduce manual data entry and help keep records consistent across systems. The API-first approach is helpful when building custom connectors.
Limited ITSM-native workflows
Snipe-IT is primarily an asset repository rather than a full IT service management suite. Organizations that need incident, request, change, and knowledge workflows may need separate tools and integrations. This can increase process fragmentation if asset and ticket data are not tightly connected. Teams looking for an all-in-one service desk plus asset platform may find gaps.
Reporting and analytics depth
Out-of-the-box reporting is oriented toward operational lists and exports rather than advanced analytics. More complex dashboards, trend analysis, or executive reporting often require external BI tools or custom development. This can add effort for organizations with formal audit and compliance reporting requirements. The level of insight may be less than platforms that emphasize analytics as a core feature.
Self-hosting adds admin overhead
Running Snipe-IT on-premises requires maintaining the application stack, backups, monitoring, and security patching. Upgrades and dependency management can require planning and testing, especially in regulated environments. Smaller teams without web application administration experience may prefer a fully managed service. Even with a hosted option, organizations must still manage data quality and process adoption.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Self-Hosted (open-source) | $0 — Free | Snipe-IT is open-source and "always will be free"; unlimited users & assets; community support via GitHub/Discord; you host and manage upgrades/backups yourself. |
| Basic Hosting | $39.99 per month or $399.99 per year | Hosted by Snipe-IT: automated upgrades, automatic backups, TLS (SSL) certificate included, automatic server maintenance, email support, priority feature requests; Max API calls ~120/min; unlimited users/assets. |
| Small Business Hosting | $99.99 per month or $999.99 per year | All Basic features plus increased API rate limits (~240/min), increased LDAP memory / more syncs per day, site IP restrictions; unlimited users/assets. |
| Dedicated Hosting (small) | $249.99 per month or $2,499.99 per year | Private server options with server-wide IP restrictions, VPN connectivity, phone support (via Enterprise Support), effectively unlimited API calls subject to hardware limits; admin/enterprise features. |
| Medium Dedicated (larger) | $5,000 per year | Larger dedicated server offering (contact for details); discount available when purchased with Enterprise Support. |
| Large Dedicated (largest) | $7,500 per year | Largest dedicated server offering (contact for details); discount available when purchased with Enterprise Support. |
| Pro Support (self-hosted support add-on) | $449.99 per year | Annual pro-support for self-hosted instances: personal help with upgrades, priority bugfixes and feature requests; credit-card subscriptions only. |
| Enterprise Support | $4,999.99 per year | Enterprise-grade support for self-hosted customers; includes phone support and other enterprise services (contact sales/Enterprise Support page). |
Seller details
Snipe-IT
San Francisco, California, United States
2013
Open Source
https://snipeitapp.com/
https://x.com/snipeitapp
https://www.linkedin.com/company/snipe-it
