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ManageEngine M365 Manager Plus

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$345 per year
Free Trial
Free version
User corporate size
Small
Medium
Large
User industry
  1. Transportation and logistics
  2. Retail and wholesale
  3. Agriculture, fishing, and forestry

What is ManageEngine M365 Manager Plus

ManageEngine M365 Manager Plus is an on-premises and cloud-deployable administration and reporting tool for Microsoft 365. It centralizes management for Exchange Online, Microsoft Entra ID (Azure AD), Microsoft Teams, OneDrive for Business, and SharePoint Online with prebuilt reports, auditing, and alerting. IT administrators use it to delegate routine Microsoft 365 operations, monitor changes, and generate compliance-oriented reports without relying exclusively on native admin portals and scripting. The product emphasizes role-based access, scheduled reporting, and change tracking across multiple Microsoft 365 services.

pros

Broad Microsoft 365 coverage

The product spans common Microsoft 365 workloads including Exchange Online, Teams, OneDrive, SharePoint Online, and Entra ID. This reduces the need to switch between multiple Microsoft admin centers for routine tasks. It supports cross-service reporting and auditing, which is useful for operational oversight in multi-workload tenants.

Prebuilt reports and scheduling

M365 Manager Plus includes a large library of ready-made reports for users, groups, mailboxes, licenses, Teams, and SharePoint/OneDrive activity. Reports can be scheduled and delivered to stakeholders, which helps standardize recurring operational and compliance reporting. This approach can reduce dependence on custom scripts and ad-hoc queries for common reporting needs.

Delegated admin with RBAC

The product provides role-based access and delegation so helpdesk and junior admins can perform scoped actions without full tenant admin rights. This supports separation of duties and reduces the operational risk of over-privileged accounts. It also enables controlled access to reporting and auditing views for different IT roles.

cons

Not a backup solution

M365 Manager Plus focuses on administration, reporting, and auditing rather than data protection. Organizations that need Microsoft 365 backup, long-term retention, or point-in-time restore typically require a separate SaaS backup product. This can increase vendor count and integration effort for teams expecting an all-in-one M365 management-and-protection platform.

Limited identity lifecycle depth

While it supports user and license management actions, it is not a full identity governance and administration (IGA) suite. Advanced lifecycle workflows (e.g., complex joiner/mover/leaver orchestration, access certifications, and policy-based entitlement reviews) may require additional tooling. For enterprises with mature governance requirements, it may function as an admin console rather than the system of record for identity processes.

Microsoft API dependency

Capabilities and timeliness of reporting and auditing depend on Microsoft 365 service APIs and audit log availability. Changes in Microsoft endpoints, throttling, or licensing-related audit log retention can affect data completeness and report accuracy. Administrators may still need to validate results in native portals or with PowerShell for edge cases.

Plan & Pricing

Plan Price Key features & notes
Free Edition Free — supports up to 25 mailboxes (never expires) Full Standard features limited to 25 users/mailboxes; converts from trial after evaluation.
Standard Edition Examples (annual pricing, with 1 Help Desk Technician): 100 users — $345/year; 200 users — $595/year; 500 users — $945/year; 1000 users — $1,545/year; 2000 users — $2,795/year; 3000 users — $3,995/year; 5000 users — $5,995/year 350+ reports, Microsoft 365 management, help-desk delegation; licensed based on number of user mailboxes; each license includes 1 Help Desk Technician by default.
Professional Edition Examples (annual pricing, with 1 Help Desk Technician): 100 users — $595/year; 200 users — $945/year; 500 users — $1,545/year; 1000 users — $2,395/year; 2000 users — $3,995/year; 3000 users — $5,495/year; 5000 users — $7,995/year All Standard features plus Microsoft 365 auditing & alerts, automation, monitoring, content search; supports advanced delegation.
Exchange Online Backup (add-on) Examples (annual): 100 users — $145/year; 200 users — $195/year; 500 users — $295/year; 1000 users — $495/year; 2000 users — $995/year; 3000 users — $1,095/year; 5000 users — $1,295/year Add-on billed per number of mailboxes.

Notes: Pricing listed above is for annual licenses. ManageEngine offers flexible/custom quotes for non-standard mailbox counts; pricing pages link to the ManageEngine store for purchasing.

Seller details

Zoho Corporation
Chennai, Tamil Nadu, India
1996
Private
https://www.zoho.com/
https://x.com/zoho
https://www.linkedin.com/company/zoho/

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