Zimbra Collaboration Enterprise Collaboration
Video conferencing software
Email software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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- Public sector and nonprofit organizations
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- Professional services (engineering, legal, consulting, etc.)
What is Zimbra Collaboration Enterprise Collaboration
Zimbra Collaboration Enterprise Collaboration is an email and collaboration suite that provides mail, calendar, contacts, and related groupware functions for organizations. It is commonly deployed by IT teams that need on-premises or private-cloud control over messaging services, including multi-tenant hosting scenarios. The platform includes web and desktop access options and supports integrations and administration features such as policy controls and archiving options depending on edition. Video meetings are not the core function and are typically handled through integrations or separate services rather than being the primary workload.
Enterprise email and groupware
Zimbra centers on core messaging workloads such as email, shared calendars, contacts, and task management. It supports organizational features like shared mailboxes, distribution lists, and delegated access that are common requirements for business email deployments. This makes it better aligned to IT-managed collaboration than tools that primarily focus on webinars or live events.
Flexible deployment options
Zimbra is available for self-hosted deployments and is also offered through hosting providers, which can fit organizations with data residency or infrastructure requirements. This flexibility can be useful for regulated environments that cannot rely solely on a single public SaaS model. It also supports multi-tenant scenarios that service providers and large enterprises often require.
Administration and policy controls
The product includes centralized administration for accounts, domains, and service configuration. It supports security and governance capabilities such as authentication integration and policy enforcement, with additional compliance features varying by edition and add-ons. These controls are relevant for organizations that need consistent management across large user populations.
Limited native video conferencing
Video conferencing is not the primary capability of Zimbra Collaboration and typically depends on integrations or separate conferencing products. Organizations looking for built-in webinar workflows, event registration, or advanced meeting analytics will likely need additional software. This can increase integration effort compared with platforms designed primarily for video meetings.
User experience varies by client
End-user experience can differ depending on whether users access Zimbra via the web client, desktop connectors, or mobile clients. Some organizations may need to standardize clients and provide training to reduce support overhead. This can be a consideration when compared with single-experience, meeting-first platforms.
Operational overhead for self-hosting
Self-managed deployments require ongoing patching, monitoring, backup, and capacity planning by IT staff or a hosting partner. High availability and disaster recovery designs can add infrastructure and operational complexity. Organizations without dedicated messaging administrators may prefer a fully managed service model.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Standard | Contact sales / Get a Quote | Core email, contacts, calendar, sharing & delegation, 1‑to‑1 chat, S/MIME, two‑factor authentication. Zimbra site requires a license for Daffodil (v10); no public price listed. See "Get Trial License" form on vendor site. |
| Professional | Contact sales / Get a Quote | All Standard features plus expanded capabilities (Outlook for Windows integration, Mobile Push/ActiveSync, Archiving & Discovery). Price not published on official site; customers are directed to "Get A Quote". |
| Notes | Contact sales / Get a Quote | Zimbra Daffodil (v10) licensing and edition comparison shown on the official product page. The vendor site does not publish per‑mailbox or per‑user prices — prospects are asked to contact sales or request a trial license. |
Additional official-site notes: Zimbra provides a "Trial License" request form for evaluation of Zimbra Daffodil (v10) on its website. A vendor page for Zimbra Connect (videoconferencing) referenced a 60‑day free trial for partners/customers but states the special offer has ended.
Seller details
Synacor, Inc.
Buffalo, New York, United States
2003
Public
https://www.zimbra.com/
https://x.com/zimbra
https://www.linkedin.com/company/zimbra
