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Torq

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User industry
  1. Professional services (engineering, legal, consulting, etc.)
  2. Information technology and software
  3. Banking and insurance

What is Torq

Torq is a security orchestration, automation, and response (SOAR) platform used to build and run automated workflows across security tools and IT systems. It targets security operations teams that need to triage alerts, enrich investigations, and coordinate response actions across cloud and endpoint environments. The product emphasizes no/low-code workflow building and prebuilt integrations to connect common security and collaboration systems. It is typically deployed to reduce manual steps in incident handling and to standardize response playbooks.

pros

Workflow automation for SecOps

Torq focuses on orchestrating repeatable incident-response workflows such as alert triage, enrichment, ticketing, and containment actions. This helps teams standardize playbooks and reduce reliance on manual, analyst-driven steps. The platform is designed to connect multiple security and IT systems so actions can be coordinated from a single workflow. This is particularly relevant for organizations operating across multiple cloud and security tools.

Broad integration approach

Torq provides connectors and APIs intended to integrate with common security telemetry sources, case management, and communication tools. This integration-centric design supports cross-tool enrichment (e.g., pulling context from identity, endpoint, and cloud sources) and downstream actions (e.g., opening tickets or disabling accounts). Compared with point solutions focused on a single control area, SOAR-style integration can reduce handoffs between systems. The value depends on the availability and depth of integrations for the tools already in use.

Low-code playbook development

Torq is positioned for building automations without requiring extensive custom scripting for every workflow. This can speed up creation and iteration of playbooks by security engineers and operations staff. Low-code design also supports faster adaptation when processes change (for example, new escalation paths or new data sources). It can be useful for organizations that want automation but have limited development resources.

cons

Not a full CSPM replacement

Although Torq can orchestrate actions related to cloud security findings, it is not primarily a cloud security posture management system. Organizations typically still need dedicated tooling for continuous cloud asset discovery, misconfiguration detection, and posture reporting. Torq’s role is more often to automate response and remediation workflows around findings produced elsewhere. Buyers should validate how much native cloud posture functionality is included versus integration-driven.

Integration setup and upkeep

SOAR platforms often require configuration work to connect data sources, normalize inputs, and maintain connectors as APIs change. The effort can increase in heterogeneous environments with many security products and custom internal systems. Workflow reliability depends on integration quality and permissions across connected tools. Teams should plan for ongoing engineering/operations ownership rather than a one-time deployment.

Automation governance required

Automated response actions (for example, disabling accounts, blocking access, or quarantining endpoints) can introduce operational risk if triggers and conditions are not carefully defined. Organizations typically need approval gates, testing, and auditability to prevent unintended disruptions. This adds process overhead, especially in regulated environments. Buyers should confirm available controls for change management, logging, and role-based access to playbook editing and execution.

Plan & Pricing

Plan Price Key features & notes
Essential Custom pricing (contact sales) 50 AI Task credits per workspace/month; AI Task execution consumes 1 credit (GPT-4 Turbo consumes 2); additional AI credits available as add‑ons; subscription fees and overages are set in the Order Form/MSA.
Pro Custom pricing (contact sales) 100 AI Task credits per workspace/month; AI Task execution consumes 1 credit (GPT-4 Turbo consumes 2); additional AI credits available as add‑ons; subscription fees and overages are set in the Order Form/MSA.
Elite Custom pricing (contact sales) 250 AI Task credits per workspace/month; AI Task execution consumes 1 credit (GPT-4 Turbo consumes 2); additional AI credits available as add‑ons; subscription fees and overages are set in the Order Form/MSA.
Elite+ Custom pricing (contact sales) 500 AI Task credits per workspace/month; AI Task execution consumes 1 credit (GPT-4 Turbo consumes 2); additional AI credits available as add‑ons; subscription fees and overages are set in the Order Form/MSA.

Seller details

Torq Technologies, Inc.
2019
Private
https://torq.io/
https://x.com/torqio
https://www.linkedin.com/company/torqio/

Tools by Torq Technologies, Inc.

Torq
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