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Torq

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User industry
  1. Information technology and software
  2. Banking and insurance
  3. Public sector and nonprofit organizations

What is Torq

Torq is a security automation and orchestration platform that helps security teams build and run automated workflows across security tools and IT systems. It is used for incident response, alert triage, enrichment, and remediation by SOC and security operations teams. The product focuses on low-code workflow design with integrations to common security and SaaS platforms, plus support for human-in-the-loop approvals and case handling. It is typically deployed as a cloud service and is positioned around operationalizing repeatable security processes rather than building general-purpose AI agents.

pros

Security-focused workflow orchestration

Torq is designed around SOC and incident response processes, including triage, enrichment, containment, and remediation steps. This specialization can reduce the amount of customization needed compared with more general automation or AI orchestration platforms. It also aligns workflow concepts (alerts, incidents, cases) with how security teams operate day to day.

Low-code automation builder

Torq provides a visual, low-code approach to building playbooks and automations, which can lower the barrier for security analysts to contribute. This can speed up iteration on workflows compared with code-first orchestration frameworks. It also supports structured steps, branching, and approvals that are common in operational runbooks.

Broad third-party integrations

The platform is built to connect to many external systems (security tools, ticketing, messaging, and cloud services) to coordinate end-to-end response. This integration layer is central to orchestrating actions across a heterogeneous tool stack. For organizations with many point solutions, this can reduce manual swivel-chair work between consoles.

cons

Primarily SOC use cases

Torq’s core design targets security operations, so it may be less suitable for non-security AI orchestration needs such as data science pipelines or general enterprise process automation. Teams looking for a general agent framework or model-development environment may find the scope narrow. Extending it beyond security workflows can require additional engineering and governance work.

Integration depth varies

While many connectors may be available, the depth and maintenance of each integration can vary by vendor API changes and required permissions. Some actions may still require custom scripting, middleware, or bespoke API work to achieve full coverage. This can affect time-to-value when automations depend on less common tools or complex API workflows.

Operational governance required

Automating remediation actions introduces risk if workflows are not carefully tested, versioned, and access-controlled. Organizations typically need strong change management, audit logging, and role-based controls to prevent unintended actions. Building and maintaining reliable playbooks can require ongoing operational ownership rather than a one-time setup.

Plan & Pricing

Plan Price Key features & notes
Essential Custom pricing (contact Torq Sales) Includes 50 free AI Task credits per workspace per month; AI Task executions consume credits (1 credit per execution; GPT-4 Turbo consumes 2 credits); additional credits and add-ons available via Torq Support.
Pro Custom pricing (contact Torq Sales) Includes 100 free AI Task credits per workspace per month; same AI credit consumption rules; plan-specific features managed via Order Form.
Elite Custom pricing (contact Torq Sales) Includes 250 free AI Task credits per workspace per month; includes case-based Socrates usage quotas (Socrates licensing based on case volume).
Elite+ Custom pricing (contact Torq Sales) Includes 500 free AI Task credits per workspace per month; enterprise-level allocations and custom terms available via sales.

Notes: Torq uses a credit-based AI pricing model (AI Task credits per workspace/month). Some customers/orgs may use an "Extend" pricing model where AI Tasks, AI Agents, and Socrates draw from a shared credits pool. Specific monetary prices for these plans are not published on Torq's public website and are provided via Order Form / Sales contact.

Seller details

Torq Technologies, Inc.
2019
Private
https://torq.io/
https://x.com/torqio
https://www.linkedin.com/company/torqio/

Tools by Torq Technologies, Inc.

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