ManageEngine ADSelfService Plus
Multi-factor authentication (MFA) software
Self-service password reset (SSPR) software
Single sign-on (SSO) solutions
Identity management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$245 annual subscription for 100 domain users
Free TrialFree version
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What is ManageEngine ADSelfService Plus
ManageEngine ADSelfService Plus is an Active Directory-focused identity security product that provides self-service password reset and account unlock for enterprise users. It also includes multi-factor authentication for Windows logon, VPN, cloud apps, and other access points, plus optional single sign-on capabilities. The product is typically used by IT and security teams in Microsoft AD environments to reduce helpdesk password tickets and enforce stronger authentication policies. It is commonly deployed on-premises, with integrations oriented around AD, Microsoft 365, and enterprise applications.
Strong AD-centric SSPR
The product is designed around Microsoft Active Directory password reset and account unlock workflows, including policy-based enrollment and verification. It supports common enterprise scenarios such as password expiration notifications and self-service unlock to reduce service desk load. It can apply password policy checks aligned to AD requirements and provides user-facing portals for reset/unlock. This AD focus fits organizations that want SSPR without adopting a broader customer-identity platform.
Broad MFA methods and policies
ADSelfService Plus supports multiple authentication factors (for example, OTP, push-based verification via mobile app, and hardware/security key options depending on configuration) and lets administrators apply MFA by endpoint and use case. It can enforce MFA for Windows logon and remote access scenarios in addition to web application access. Policy controls allow different MFA requirements for different user groups and conditions. This breadth is useful for enterprises standardizing MFA across internal workforce access points.
Integrations for enterprise access
The product integrates with common enterprise systems such as AD/LDAP, Microsoft 365, VPNs, and various web applications via standard mechanisms (for example, SAML where applicable). It includes reporting and auditing features to track password resets, unlocks, and authentication events for compliance and troubleshooting. Deployment options and connectors are oriented toward IT-managed environments rather than consumer identity use cases. This makes it suitable for workforce identity operations where AD remains the source of truth.
Primarily workforce, not CIAM
The product is built for internal users and AD-backed identities rather than large-scale customer identity and access management. Organizations needing advanced consumer identity features (such as progressive profiling, high-scale registration journeys, or specialized identity proofing) may require additional products. Its strengths align more with IT operations and workforce access than external user authentication. This can limit fit for digital-first customer onboarding programs.
AD dependency and complexity
Value is highest in environments where Microsoft Active Directory is central; organizations moving away from AD may see reduced benefit. Implementations can require careful planning for enrollment, MFA policy design, and integration with endpoints and remote access tools. Some scenarios depend on installing agents or configuring multiple components, which can increase operational overhead. Ongoing administration typically sits with IT teams familiar with AD and identity controls.
SSO scope may be secondary
While the product can support SSO-related use cases, its core emphasis is SSPR and MFA rather than being a full-featured SSO platform for complex application portfolios. Organizations with extensive federation requirements, advanced access governance, or highly customized authentication journeys may find gaps. In such cases, teams may need complementary identity infrastructure to cover broader SSO and lifecycle management needs. This can increase architecture complexity in heterogeneous environments.
Plan & Pricing
| Plan | Price (examples) | Key features & notes |
|---|---|---|
| Free (Free edition) | Free for up to 50 Domain Users (never expires) | Full feature set (supports up to 50 users), includes Standard edition features and Endpoint MFA for up to 10 users. (Official free edition). |
| Standard (Annual subscription) | US$245 per year — 100 domain users | |
| --- | --- | |
| US$345 per year — 200 domain users | ||
| US$595 per year — 500 domain users | ||
| US$1,195 per year — 1,000 domain users | ||
| US$4,995 per year — 5,000 domain users | Web-based SSPR, account unlock, password expiry notifier, password policy enforcement, basic MFA for portal resets. Endpoint MFA available (separately priced beyond included counts). Perpetual and annual licensing available. | |
| Professional (Annual subscription) | US$345 per year — 100 domain users | |
| US$595 per year — 200 domain users | ||
| US$1,195 per year — 500 domain users | ||
| US$2,195 per year — 1,000 domain users | ||
| US$6,995 per year — 5,000 domain users | All Standard features plus Windows/macOS/Linux logon resets, conditional access, cached credential updates, advanced password policy enforcement, and additional Endpoint MFA support. |
Additional paid items (examples):
- Endpoint MFA (separate pricing) — e.g., US$195 (100 users, Standard) / US$295 (100 users, Professional); US$495 (500 users, Standard) / US$995 (500 users, Professional).
- Failover & Secure Gateway add-on — US$395 (one-time listed add-on price).
- SMS add-on (SMS credits, perpetual model) — 2,000 SMS credits: US$595; 5,000: US$1,195; 10,000: US$2,145; and larger bundles up to 100,000 credits (US$20,395).
Seller details
Zoho Corporation
Chennai, Tamil Nadu, India
1996
Private
https://www.zoho.com/
https://x.com/zoho
https://www.linkedin.com/company/zoho/
