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Axxess Hospice

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What is Axxess Hospice

Axxess Hospice is a cloud-based hospice management platform used by hospice agencies to document clinical care, coordinate interdisciplinary team workflows, and manage billing and compliance processes. It supports point-of-care documentation, patient and visit management, and operational reporting for hospice and palliative care programs. The product is typically used by clinicians, back-office billing staff, and administrators who need an integrated system for clinical and financial workflows.

pros

Hospice-specific clinical workflows

The system is designed around hospice operations, including patient management, visit documentation, and interdisciplinary team coordination. It supports structured clinical documentation aligned to hospice care processes rather than generic ambulatory charting. This focus can reduce the need for extensive configuration compared with broader EHR platforms.

Integrated billing and RCM

Axxess Hospice combines clinical documentation with billing and revenue cycle workflows, helping agencies connect services delivered to claims generation. This reduces reliance on separate systems and manual handoffs between clinical and finance teams. Integrated reporting supports operational oversight of documentation and billing status.

Cloud and mobile documentation

The platform is delivered as a web-based system and supports point-of-care documentation for field staff. This model can simplify deployment and updates compared with on-premises software. Mobile-friendly workflows help clinicians complete notes closer to the time of care, which can improve timeliness of documentation.

cons

Hospice-first scope

Organizations that require deep functionality outside hospice (for example, broader ambulatory specialties or complex multi-service lines) may find the product less suitable than more generalized EHR suites. Agencies operating multiple care settings may need additional systems or integrations. This can increase overall IT complexity for diversified providers.

Integration dependency for ecosystem

Like many hospice platforms, interoperability with external labs, pharmacies, HIEs, and referral sources often depends on available interfaces and partner participation. If required integrations are not available out of the box, implementation may require additional integration work. This can affect timelines and total cost for agencies with complex connectivity needs.

Configuration and change management

Implementing standardized documentation, billing rules, and role-based workflows typically requires careful setup and staff training. Agencies migrating from another system may need data conversion and process redesign to match the platform’s workflow model. These efforts can be significant for larger teams or organizations with highly customized processes.

Plan & Pricing

Plan Price Key features & notes
Axxess Hospice (core subscription) Custom pricing — contact Axxess Full hospice EHR and clinical documentation solution (billing automation, mobile app, HIPAA-compliant messaging). Pricing is not published on the site; agencies are directed to contact Axxess / request a demo for pricing.
Additional Secondary Super-User $250 per month Monthly recurring fee for each additional secondary Super-User (specified in Axxess Terms of Service).
Custom / Professional Services (education, presentations, reports, customizations) $250 per hour Hourly rate for services not included in the standard agreement (specified in Axxess Terms of Service).
HPS (Hospice Pharmacy Solutions) Integration – per branch $300 per month per branch Optional pharmacy integration; activation requires contacting Axxess and is billed $300/month for each branch activated (per HPS Integration FAQ).

Seller details

Axxess
Dallas, Texas, USA
2007
Private
https://www.axxess.com/
https://x.com/axxess
https://www.linkedin.com/company/axxess/

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