Weave
VoIP providers
HIPAA compliant messaging software
Patient engagement software
Patient intake software
Patient relationship management (PRM) software
Patient scheduling software
Medical spa software
Optometry software
Veterinary practice management software
Health care software
Patient experience software
Specialty practice management software
Veterinary software
EMR software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Weave and its alternatives fit your requirements.
Contact the product provider
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Healthcare and life sciences
- Media and communications
- Banking and insurance
What is Weave
Weave is a communications and patient engagement platform for small to mid-sized healthcare practices. It combines VoIP phone service with two-way texting, appointment reminders, reviews management, and basic patient communication workflows to help practices manage inbound/outbound interactions. The product is commonly used by dental, optometry, veterinary, and other specialty practices that want an integrated phone-and-messaging system connected to their practice management software.
Unified calling and texting
Weave consolidates VoIP calling, SMS/texting, and team inbox-style messaging into one system for front-desk workflows. This reduces tool switching compared with using a standalone dialer plus separate messaging tools. It also supports common practice scenarios such as missed-call text-back and follow-up messages tied to appointments.
Practice-focused reminders and reviews
The platform includes automated appointment reminders and recall-style outreach that practices use to reduce no-shows. It also supports review requests and reputation workflows that are common in local healthcare services. These capabilities are packaged for practice staff rather than contact-center administrators.
Integrations with practice systems
Weave is designed to integrate with many practice management systems used in dental, optometry, and veterinary settings. Integrations can enable caller context, appointment awareness, and automated messaging triggers based on schedule data. This practice-system connectivity is a differentiator versus general-purpose VoIP providers that require heavier customization.
Not a full EMR system
Despite overlap with healthcare software categories, Weave primarily focuses on communications and engagement rather than clinical documentation. It does not replace a full electronic medical record for charting, orders, and clinical workflows. Practices typically still need a separate EMR/practice management system as the system of record.
Best fit for SMB practices
Weave is oriented toward single-location and small multi-location practices with front-desk driven workflows. Larger enterprises that need advanced contact-center features (complex routing, workforce management, deep analytics, or omnichannel at scale) may find gaps. Organizations with centralized call centers may require more specialized platforms.
Integration depth varies by PMS
Capabilities depend on the specific practice management system and connector available for that environment. Some integrations may provide limited data sync or fewer automation triggers than others, which can affect workflow consistency across locations. Practices should validate supported PMS versions, data fields, and any additional integration fees during evaluation.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Essentials | Contact sales / not publicly listed | "Basic features to effectively engage and retain patients" (official site lists as an entry-level plan). Learn more link on industry pages; no price shown. cite |
| Pro | Contact sales / not publicly listed | "Upgraded suite of solutions to enhance your patient communication." No public pricing; contact sales or request a demo. cite |
| Elite | Contact sales / not publicly listed | "Comprehensive products and features to deliver the best patient experience." No public pricing. cite |
| Ultimate | Contact sales / not publicly listed | "Most advanced suite of features PLUS up to 15 phones and 1:1 training." No public pricing; enterprise/advanced tier. cite |
Notes: The vendor’s public site (pricing and industry pages) lists plan names and feature-level descriptions but does not publish numeric subscription rates. The Payments product page references "consistent, flat rate pricing" for card processing but does not list rates on the site. For pricing or a quote Weave directs visitors to contact sales or request a demo (site shows Sales phone and "Get a demo"/"Get started" CTAs). cite
Seller details
Weave Communications, Inc.
Lehi, Utah, USA
2008
Public
https://www.getweave.com/
https://x.com/getweave
https://www.linkedin.com/company/weave-communications/
