Cliniko
Medical practice management software
Health care software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$45 per month
Free TrialFree version
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What is Cliniko
Cliniko is a cloud-based practice management system used by healthcare clinics to manage appointments, patient records, and billing workflows. It is commonly used by allied health and private practices that need scheduling, clinical notes, and basic practice operations in one system. The product emphasizes a web-based interface, configurable forms/templates, and integrations for payments and communications. It is typically deployed as a subscription service without on-premises infrastructure.
Strong scheduling and reminders
Cliniko provides appointment scheduling with practitioner availability, recurring appointments, and calendar views designed for multi-provider clinics. It supports automated patient reminders via email/SMS through supported integrations, which helps reduce no-shows. The scheduling workflow is generally well-suited to private practices that prioritize efficient booking and day-to-day front-desk operations.
Configurable clinical documentation
Cliniko includes clinical notes and form templates that clinics can tailor to their services and documentation requirements. It supports storing patient history and attaching files to records, enabling a consolidated chart for routine care delivery. This flexibility can fit a range of allied health workflows without requiring custom development.
Cloud deployment and integrations
As a browser-based system, Cliniko reduces the need for local servers and simplifies access across locations. It supports integrations for payments, messaging, and other practice tools, allowing clinics to connect existing services rather than replacing everything at once. This approach can be practical for smaller organizations that want a modular stack.
Limited enterprise-scale features
Cliniko is primarily oriented toward small to mid-sized practices rather than large health systems. Organizations with complex multi-entity structures, advanced role segregation, or extensive operational reporting may find gaps compared with more enterprise-focused platforms. Larger deployments may require additional third-party tools to meet governance and analytics needs.
Billing depth varies by region
Billing and claims requirements differ significantly across countries and payer systems, and Cliniko’s fit depends on local workflows and integrations. Practices that require tightly integrated insurance claims processing, specialized coding workflows, or deep revenue-cycle automation may need supplementary systems. This can increase implementation complexity for insurance-heavy clinics.
Specialty-specific workflows not comprehensive
Cliniko supports general practice operations but may not include advanced, specialty-specific modules found in some therapy- or behavioral-health-focused systems (for example, highly specialized outcome tracking or program management). Clinics with strict regulatory documentation, complex treatment plans, or niche clinical pathways may need customization or external tools. This can affect suitability for highly specialized care models.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| 1 practitioner | $45 per month (USD) | All Cliniko features; 100% free support; Unlimited admin & reception users; Unlimited locations, patients, and file storage; SMS credits 10¢ per message; 30-day free trial available |
| 2–5 practitioners | $95 per month (USD) | All Cliniko features; same inclusions as above |
| 6–8 practitioners | $145 per month (USD) | All Cliniko features; same inclusions as above |
| 9–12 practitioners | $195 per month (USD) | All Cliniko features; same inclusions as above |
| 13–25 practitioners | $295 per month (USD) | All Cliniko features; same inclusions as above |
| 26–200 practitioners | $395 per month (USD) | All Cliniko features; same inclusions as above |
Notes: Annual billing is available ("one month free" when billed annually). Telehealth and some features may require a credit card to unlock during trial. Cliniko offers free accounts for registered charities or educational institutions. Prices are listed in USD on the vendor site.
Seller details
Cliniko Pty Ltd
Melbourne, VIC, Australia
2011
Private
https://www.cliniko.com/
https://x.com/cliniko
https://www.linkedin.com/company/cliniko/
