K Health
Patient engagement software
Health care software
Patient experience software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$49 first month
Free Trial
Free version unavailable
Small
Medium
Large
- Healthcare and life sciences
- Public sector and nonprofit organizations
- Information technology and software
What is K Health
K Health is a digital health platform that provides symptom assessment and access to clinicians through a mobile app, with an emphasis on primary care and common conditions. It targets consumers seeking on-demand guidance and virtual care, and it also partners with health plans and employers to offer member-facing services. The product combines an AI-driven intake experience with telemedicine visits and, in some markets, prescription and care navigation workflows.
AI-guided symptom intake
The app uses an automated symptom and history intake flow to collect structured information before a clinician interaction. This can reduce repetitive questioning and standardize the initial triage experience for common complaints. For organizations offering virtual-first access, this supports scalable front-door engagement compared with purely manual chat or call-based intake.
Integrated virtual care access
K Health pairs self-service guidance with the ability to connect to licensed clinicians for telehealth visits. This supports end-to-end consumer journeys from initial concern to clinical consultation within one experience. It is well-suited to use cases where rapid access and convenience are primary drivers of engagement.
Consumer-oriented mobile experience
The product is designed primarily for patient-facing use, with mobile-first workflows for symptom checking, messaging, and visit management. This aligns with patient engagement programs that prioritize self-service and 24/7 access. It can complement broader patient experience initiatives by offering a digital entry point outside traditional scheduling and portal interactions.
Not a full practice suite
K Health is not positioned as a comprehensive practice management or revenue cycle platform for clinics. Organizations may still need separate systems for scheduling, billing, payments, and in-person workflow management. This can increase integration and operational complexity when compared with patient engagement tools that tightly connect to existing practice systems.
Care scope and geography constraints
Telehealth availability, clinician coverage, and prescribing capabilities can vary by state and clinical scenario. Some conditions require in-person evaluation, labs, imaging, or longitudinal management that a virtual-first model may not fully support. These constraints can limit suitability for complex specialty care or highly regulated workflows.
Integration depth may vary
Depending on deployment model, integration with EHRs, identity systems, and payer/member platforms may require additional implementation work. Data continuity (e.g., sharing visit notes, medications, and follow-ups) can be less seamless without robust interoperability in place. This may be a consideration for health systems prioritizing unified patient records and omnichannel experience measurement.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Membership (K Health unlimited) | $49 for the first month; then billed $147 every 3 months (quarterly) OR $449 per year (save vs quarterly) | Unlimited text-based visits with licensed clinicians; 24/7 urgent care; primary care (chronic condition management); mental health (anxiety/depression) treatment; prescription management (meds cost not included). Available in 48 continental US states. See Terms of Service for billing/cancellation rules. |
| One-time Urgent Care / Virtual Visit | $73 per visit | Single virtual urgent care visit; includes 1 week of follow-up chats (per site copy). No membership required. |
| Mental Health program | Included in Membership ($49/month starting rate) | Anxiety & depression treatment starts at $49/month as part of membership; low-cost meds shipped to your door (medication cost not included). Free assessment (eligibility) available. |
| Symptom Checker / Free assessment | Free | Free symptom checker and free online assessment available on the site (not a membership plan). |
Notes: Pricing and billing cadence are published on K Health official site (membership "$49 for your first month"; thereafter billed in advance every 3 months at $147, with an annual option of $449). One-time visit pricing is listed as $73 on multiple service pages. Terms of Service indicate K Health may, in its discretion, offer a free or discounted trial for Membership and that trial terms/duration (if offered) will be specified during registration.
Seller details
K Health
New York, NY, USA
2016
Private
https://www.khealth.com
https://x.com/khealth
https://www.linkedin.com/company/k-health/
