Doxy.me
Telemedicine software
Health care software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Doxy.me
Doxy.me is a browser-based telemedicine platform used by clinicians to conduct secure video visits with patients. It targets solo providers, group practices, and clinics that need a lightweight virtual-visit workflow without requiring patients to install an app. The product centers on virtual waiting rooms and shareable visit links, with optional paid features for higher-volume or more controlled workflows. It is commonly used as a standalone telehealth layer alongside separate EHR, scheduling, and billing systems.
No-download patient access
Patients typically join visits through a web link in a browser, which reduces setup friction compared with app-based approaches. This can improve visit readiness for patients who have limited technical support. It also simplifies deployment for practices that want to start offering video visits quickly. The workflow aligns well with ad-hoc or low-administration telehealth use cases.
Virtual waiting room workflow
The platform uses a waiting-room model that mirrors in-person check-in and supports basic visit flow control. Clinicians can manage who is waiting and when to start a session, which is useful for multi-appointment days. This structure can be easier to operate than generic video meeting tools for clinical contexts. It also supports a consistent patient entry point per provider or clinic.
Telehealth-focused security posture
Doxy.me is designed for healthcare use and positions itself around HIPAA-aligned telehealth requirements (for example, secure sessions and administrative controls). This makes it a more purpose-built option than general-purpose conferencing for clinical encounters. For organizations that already have separate clinical systems, it can serve as a dedicated telehealth front end. The focus remains on the visit experience rather than full practice management.
Limited practice management depth
Compared with all-in-one healthcare platforms, Doxy.me is primarily a telehealth visit tool rather than a full clinical operations suite. Practices often still need separate solutions for scheduling, intake forms, documentation, billing, and patient messaging. This can increase vendor sprawl and require additional workflow coordination. Organizations seeking a single system of record may find it insufficient on its own.
Integration needs vary
Connectivity to EHRs, calendars, and patient engagement tools may require additional configuration, third-party connectors, or manual processes depending on the practice’s stack. This can create operational overhead for clinics that want tightly integrated scheduling-to-visit-to-chart workflows. The degree of automation may be lower than in platforms that bundle telehealth directly into their core system. Fit depends on existing tools and IT resources.
Feature set centers on video
The product’s core value is video visits and waiting-room flow, so advanced capabilities (for example, comprehensive digital intake, outcomes tracking, or complex multi-provider workflows) may require other systems. Larger organizations with specialized telehealth programs may need more granular routing, reporting, or enterprise governance features. As telehealth programs mature, teams may outgrow a primarily visit-centric tool. This is most relevant for high-volume or multi-department deployments.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 | Unlimited call minutes; HIPAA-compliant; Free BAA agreement; Virtual waiting room. |
| Pro | $35 per month (month-to-month) or $29 per month (billed annually) | Single-user (independent practitioners). Group calls, screen sharing, virtual background, text & email patient invites, customizable waiting room, telehealth apps. |
| Clinic | $50 per user/month (month-to-month) or $42 per user/month (billed annually) | Multi-user (up to 49 users). Customized branding, personalized subdomain, patient transfer, shared waiting rooms, administrative controls, usage analytics, integrations. |
| Custom | Contact sales | Tailored solutions for large organizations (dedicated account manager, quarterly business review, group training). |
Notes:
- Day Pass: $10 USD one-time for 24 hours of Pro features (paid day pass).
Seller details
Doxy.me Inc.
Salt Lake City, UT, USA
2013
Private
https://doxy.me
https://x.com/doxyme
https://www.linkedin.com/company/doxy-me/
