Doximity Dialer Video
Telemedicine software
Health care software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$20 per user per month
Free Trial unavailable
Free version
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- Healthcare and life sciences
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- Media and communications
What is Doximity Dialer Video
Doximity Dialer Video is a telemedicine and calling tool that lets clinicians place phone or video calls to patients while displaying the clinician’s office number instead of a personal number. It is used by physicians and other licensed providers for virtual visits, follow-ups, and patient outreach from mobile devices or desktop. The product focuses on provider identity management (caller ID masking) and lightweight visit initiation rather than full practice management workflows.
Caller ID masking for clinicians
The dialer can present an office or work number to patients, which helps clinicians avoid exposing personal mobile numbers. This supports separation of personal and professional communications without requiring a separate carrier line. It is particularly useful for ad hoc outreach and follow-up calls outside scheduled visits.
Lightweight video visit workflow
The product supports initiating video visits without deploying a full EHR or practice management suite. This can reduce setup time for providers who primarily need a virtual visit channel. It fits use cases such as quick check-ins, post-discharge follow-ups, and consult-style conversations.
Clinician-oriented network integration
Doximity is built around a clinician network, and Dialer Video is designed for provider use rather than direct-to-consumer therapy delivery. This orientation can simplify adoption in physician-led settings where the provider initiates contact. It also aligns with workflows where clinicians communicate with patients across multiple care settings.
Limited practice management features
Compared with broader healthcare platforms, Dialer Video is not positioned as a complete system for scheduling, documentation, billing, and claims. Organizations often still need separate tools for intake, consent, charting, and revenue cycle processes. This can increase operational complexity when scaling telehealth programs.
Integration depth varies by stack
Connectivity to EHRs, calendars, and patient engagement systems may be limited or require additional configuration outside the product. If integrations are not available for a given environment, staff may need to duplicate data entry across systems. This is a common constraint for point solutions used alongside enterprise clinical systems.
Not tailored to behavioral health
The product is primarily a calling and video-visit tool and may not include behavioral-health-specific workflows such as structured therapy notes, treatment plans, and outcome measures. Practices focused on psychotherapy may require specialized documentation and client portal capabilities from other systems. As a result, Dialer Video may serve as a supplemental communication channel rather than the system of record.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Dialer Free | $0 | Free for verified MDs, DOs, NPs, PAs, Pharmacists, and certain students; unlimited 1:1 video visits; limited to one additional participant on a call (essentially 1:1). |
| Dialer Pro | $24 per user/month (billed annually at $288 per license) | For individual clinicians and small practices; unlimited group visits, unlimited minutes, supports up to 50 participants on video calls; purchases billed annually. |
| Enterprise | Custom pricing (Contact sales) | For large practices, hospitals, and health systems; includes unlimited group visits/minutes, unlimited no-reply texting, care team access, dedicated account manager, institutional BAA, EMR integration, call-log reporting, single sign-on, automated user management; pricing can be a nominal flat fee per hospital based on bed count; individual enterprise-related plans may be available at $20/user/month. |
| Dialer for Free Clinics | $0 (application required) | Free access for clinics providing free services to their community; requires application and yearly renewal pending reapplication. |
Seller details
Doximity, Inc.
San Francisco, CA, USA
2010
Public
https://www.doximity.com/
https://x.com/doximity
https://www.linkedin.com/company/doximity/
