Cloudbeds
Channel management software
Hotel management software
Hotel revenue management systems (RMS)
Hotel reservations software
Hospitality software
Hotel software
Reservation software
Hotel industry software
Room booking reviews software
RSVP management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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- Public sector and nonprofit organizations
- Retail and wholesale
- Transportation and logistics
What is Cloudbeds
Cloudbeds is a cloud-based hospitality platform that combines a property management system (PMS) with booking engine, channel management, and guest-facing tools to run day-to-day hotel operations. It is used by independent hotels, hostels, and small-to-mid-sized lodging groups to manage reservations, rates, availability, housekeeping, and payments across direct and third-party channels. The product is delivered as a unified suite with an integrations marketplace for connecting to distribution, accounting, and other hotel technology systems.
Unified PMS and channel tools
Cloudbeds provides a single system for front-desk operations, inventory/rate distribution, and direct bookings, reducing the need to stitch together separate tools. This can simplify workflows such as reservation creation, modifications, and availability updates across channels. For multi-property operators, central configuration and standardized processes can reduce operational variance across locations.
Broad integrations ecosystem
The platform supports integrations with common hospitality systems such as payment providers, revenue tools, guest messaging, and accounting solutions via its marketplace and partner connections. This helps properties keep Cloudbeds as the system of record while extending functionality where needed. Compared with more narrowly scoped tools, this can reduce custom development for typical hotel tech stacks.
Multi-property and role controls
Cloudbeds supports multi-property management features such as consolidated reporting and user permissions across properties. Role-based access controls help limit sensitive actions (e.g., rate changes, refunds) to authorized staff. This is useful for groups that need oversight without giving every property full administrative access.
RMS depth varies by tier
While Cloudbeds offers revenue-related capabilities, advanced revenue management often depends on add-ons, configuration, or integrations rather than being fully native for all customers. Properties with complex pricing strategies (e.g., extensive segmentation, advanced forecasting) may need additional RMS tooling. This can increase total cost and implementation effort compared with a dedicated RMS-first approach.
Implementation and change management
Moving from legacy systems or multiple point solutions into a unified platform typically requires data migration, process redesign, and staff training. Configuration choices (taxes/fees, rate plans, channel mappings, payment rules) can be time-consuming and error-prone without careful testing. Smaller properties without dedicated operations/IT support may find onboarding demanding.
Fit depends on property complexity
Cloudbeds targets a broad range of lodging types, but highly specialized operational needs (e.g., complex group sales workflows, deep enterprise procurement controls, or bespoke reporting requirements) may require workarounds or third-party systems. Some organizations may prefer more modular products if they only need channel management or only a booking engine. Evaluating feature depth against specific property workflows is important before standardizing.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Flex | Request a quote (contact sales) | Build-your-own tech stack; bring-your-own distribution; includes Cloudbeds PMS, Payments, Marketplace. |
| One | Request a quote (contact sales) | Original unified platform; includes Cloudbeds Distribution, Channel Manager, Booking Engine; everything in Flex. |
| Experience | Request a quote (contact sales) | Everything in One plus Guest Experience and Reputation Management; Cloudbeds Distribution optional. |
| Enterprise | Custom pricing (contact sales) | Bespoke packages for groups/brands/management companies; contact sales for consultation. |
Additional/add-on items (official docs):
| Plan | Price | Key features & notes |
|---|---|---|
| Add-on / Product | Price | Notes |
| DIY Cloudbeds Website (DIY builder) | $79 per month (to publish site) | 14-day free trial to generate/review site; monthly subscription required to publish (source: Cloudbeds Help Center). |
| myallocator (channel manager product) | Pricing via product signup / contact | myallocator offers a 30-day free trial (official help articles). |
Notes: Cloudbeds’ main platform pricing (Flex / One / Experience / Enterprise) is not published as fixed per-user or per-month rates on the official pricing page; all main plans show “Request a quote” / “Contact sales.” Many add-ons and integrations have their own trial or pricing terms shown in Cloudbeds’ Help Center.
Seller details
Cloudbeds, Inc.
San Diego, California, USA
2012
Private
https://www.cloudbeds.com/
https://x.com/cloudbeds
https://www.linkedin.com/company/cloudbeds/
