HxGN OnCall Analytics
Crime analytics software
Public safety software
Law enforcement software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is HxGN OnCall Analytics
HxGN OnCall Analytics is a public-safety analytics application used by law enforcement and related agencies to analyze incident and call-for-service data. It supports operational and tactical analysis such as trend monitoring, hotspot and time-series analysis, and reporting for command staff and analysts. The product is typically deployed as part of a broader HxGN OnCall public safety suite and is designed to work with CAD/RMS and other justice/public safety data sources.
Purpose-built public safety analytics
The product focuses on law-enforcement operational analytics such as incident trends, workload patterns, and geographic concentrations. This aligns well with common crime analysis workflows used by analysts and supervisors. Compared with general GIS platforms, it is oriented toward public-safety data structures and reporting needs.
Integration with OnCall suite
HxGN OnCall Analytics is commonly implemented alongside other HxGN OnCall modules, which can reduce integration effort when an agency standardizes on the same vendor for CAD/RMS and analytics. Shared data models and administrative tooling can simplify user provisioning and governance. This can be advantageous versus assembling analytics from multiple point solutions.
Geospatial and temporal analysis
The product supports mapping and time-based analysis that are central to crime analysis and patrol planning. These capabilities help agencies identify patterns by location, shift, and time window. It provides a structured way to operationalize these analyses for recurring reports and dashboards.
Best fit in Hexagon stack
Agencies not using HxGN OnCall CAD/RMS may face additional integration work to connect data sources and maintain data quality. Data normalization from disparate RMS/CAD systems can require services and ongoing governance. This can be a disadvantage compared with tools that are more vendor-agnostic by design.
Advanced analytics may be limited
For agencies seeking highly customizable data science workflows (e.g., bespoke models, notebooks, or extensive feature engineering), a packaged analytics product can be less flexible than platforms built for open-ended analytics. Some advanced use cases may require exporting data to external BI or data science tools. This adds complexity for teams that want end-to-end modeling inside one environment.
Deployment and administration overhead
Enterprise public-safety analytics deployments typically require IT involvement for environment management, security, and upgrades. Smaller agencies without dedicated technical staff may find implementation and ongoing administration challenging. Licensing and professional services needs can also be higher than lightweight, cloud-first point solutions.
Plan & Pricing
No public pricing listed on the vendor's official product pages or product sheet. Hexagon directs interested buyers to contact sales/consultation for pricing.
Seller details
Hexagon AB
Stockholm, Sweden
1982
Public
https://www.hexagon.com/
https://x.com/hexagonab
https://www.linkedin.com/company/hexagon-ab
