ActiveBuilding
Property management software
Real estate software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is ActiveBuilding
ActiveBuilding is a resident experience and property operations platform used by multifamily property managers to communicate with residents and manage day-to-day service workflows. It typically supports resident portals and mobile access for announcements, payments, amenity reservations, package notifications, and service requests. The product is positioned for apartment communities that want a single system for resident engagement and operational tasks, with integrations into common property management and access-control systems.
Resident portal and mobile access
ActiveBuilding provides resident-facing web and mobile experiences for common interactions such as announcements, requests, and community information. This reduces reliance on email and phone calls for routine communication. Centralized messaging and notifications help standardize how on-site teams communicate with residents across properties.
Operational workflow support
The platform supports service request intake and routing to help property teams track issues from submission through completion. It also covers operational touchpoints such as amenity reservations and package-related notifications, which are frequent sources of front-office workload. These capabilities align with property operations needs rather than general-purpose workplace or facilities-only tools.
Integrations for multifamily stack
ActiveBuilding is commonly deployed alongside core property management systems and other building technologies used in multifamily communities. Integration options can reduce duplicate data entry and keep resident/account information aligned across systems. This makes it more suitable for multifamily portfolios than tools focused primarily on office, coworking, or short-term rental operations.
Multifamily-focused scope
The product is designed primarily for apartment communities and resident engagement workflows. Organizations managing mixed portfolios (e.g., office, retail, or complex facilities management) may find gaps compared with broader real estate operations or enterprise facilities platforms. Fit can be limited when requirements extend beyond resident experience into advanced space, asset, or enterprise maintenance management.
Depth varies by module
While it covers common operational tasks, some organizations may require deeper capabilities in areas like preventive maintenance, asset lifecycle tracking, or complex work order scheduling. Those needs are often handled by dedicated CMMS or facilities suites. As a result, teams may still need additional systems for advanced maintenance and compliance workflows.
Integration dependency and setup effort
Value often depends on how well the platform integrates with the property’s existing PMS, access control, and payment providers. Integration availability and implementation effort can vary by vendor ecosystem and property configuration. This can increase rollout time and require coordination across multiple third parties.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| LOFT (formerly ActiveBuilding) — Resident Portal | Not publicly listed — contact sales | Features listed on vendor site: online rent payments, maintenance/service requests, leasing/moving tools, resident engagement and loyalty (LOFT Loyalty). Vendor indicates LOFT Loyalty+ is available for an additional per-unit, per-month cost but does not publish the amount. |
Seller details
RealPage, Inc.
Richardson, Texas, USA
1998
Private
https://www.realpage.com/
https://x.com/realpage
https://www.linkedin.com/company/realpage-inc/
