Fusion by Ensora Health
Mental health software
Physical therapy software
EHR software
Medical billing software
Medical staff scheduling software
Patient scheduling software
Health care software
Ambulatory software
Health care operations software
Patient experience software
EMR software
Hospital management information system software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$49 per user per month
Free Trial unavailableFree version unavailable
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What is Fusion by Ensora Health
Fusion by Ensora Health is a practice management and electronic health record (EHR/EMR) platform designed for behavioral health and therapy-oriented outpatient providers. It supports clinical documentation, patient and staff scheduling, and revenue-cycle workflows such as claims and billing. The product is typically used by multi-provider practices that want a single system for operations and clinical records, with workflows oriented to mental health and allied therapy services.
Behavioral health-oriented EHR workflows
Fusion focuses on documentation and practice workflows commonly used in outpatient behavioral health settings. It supports day-to-day clinical recordkeeping alongside operational tasks, reducing the need to stitch together separate tools. This positioning aligns with organizations that need an EHR/EMR built around therapy and counseling encounters rather than general-purpose medical charting.
Integrated scheduling and operations
The platform combines patient scheduling and staff scheduling with clinical documentation in one system. This can reduce duplicate data entry between calendars, charts, and administrative workflows. It is useful for practices coordinating multiple clinicians, locations, or appointment types where operational visibility matters.
Billing and claims support
Fusion includes medical billing capabilities intended to support revenue-cycle processes such as invoicing and insurance-related workflows. Having billing functions in the same system as documentation can help align coding and clinical notes for claim submission. This is a common requirement for therapy practices that want an EHR plus billing rather than a documentation-only tool.
Not a hospital-grade HMIS
Although it can be used in ambulatory care settings, Fusion is primarily oriented to outpatient practice workflows. Organizations seeking full hospital management information system breadth (e.g., inpatient, ED, ancillary departments) may find gaps. Larger health systems often require broader modules and integrations than a therapy-centric platform typically provides.
Physical therapy fit varies
The product is positioned strongly for behavioral health, and physical therapy organizations may require specialty features such as detailed PT outcome measures, exercise programs, and modality-specific documentation. Practices should validate whether PT-specific templates, coding workflows, and reporting meet their requirements. Some PT clinics may still need complementary tools depending on service mix.
Integration requirements may add work
Like many EHR/practice management systems, real-world deployments often depend on integrations with clearinghouses, patient communications, accounting, or analytics tools. The effort to configure interfaces, data migration, and role-based workflows can be non-trivial for multi-provider practices. Buyers should confirm available APIs, supported partners, and implementation scope before committing.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Essentials | $49 first user / month (promotional; was $119) + $39 / additional user / month | Core tools: Scheduling, Note-taking, Payment processing, Email reminders, Base client portal features, Multifactor Authentication (MFA). Offer language on site: "Offers valid through March 31, 2026. Qualifying terms apply. Only one promotion may be used. Minimum one-year contract required. New customers only." |
| Advanced | $159 first user / month + $59 / additional user / month | Everything in Essentials, plus: Waitlist for scheduling, Custom intake forms, Client secure messaging, Insights reporting. Includes "30 free each per practice per month" for: Eligibility requests, Text reminders, Electronic faxing, Claim submission. |
| Premier | $189 first user / month (promotional; was $229) + $89 / additional user / month | Everything in Advanced, plus: Unlimited electronic faxing, Unlimited eligibility requests, Unlimited text reminders, Unlimited claim submission, Home exercise program (HEP), Unlimited Telehealth visits. Site highlights a promotional saving ("save $480/year"). Minimum one-year contract and promo terms noted on site. |
Additional vendor-listed add-ons / usage charges (as presented on official site):
- AI Session Assistant: Limited Plan $29 / user / month; Unlimited Plan $55 / user / month.
- Home Exercise Programs (HEP): $59 / month (listed as an add-on).
- Telehealth (vendor listing shows both an add-on price and inclusion in some plans): $10 + $0.70 / session; $0.30 / additional participant. (Note: the site also states Telehealth is included in Advanced and Premier in some FAQ/plan descriptions.)
- Electronic faxing: $0.09 / unit (30 free) on lower tiers; "Unlimited" listed for Premier.
- Text reminders: $0.10 / unit (30 free) on lower tiers; "Unlimited" listed for Premier.
- Eligibility requests: $0.30 / unit (30 free) on lower tiers; "Unlimited" listed for Premier.
- Electronic claim submission: $0.30 / unit (30 free) on lower tiers; "Unlimited" listed for Premier.
- Payment processing: 2.99% + $0.30 per transaction (vendor-listed processing fee).
- Revenue Cycle Management (RCM): Add-on ("priced separately").
Notes/other official-site details:
- Pricing is presented per user and scales by number of users (first user vs additional users).
- Promotional pricing and crossed-out previous prices are shown on the site; the site explicitly states promotional terms (valid through March 31, 2026) and a minimum one-year contract for new customers when using the promotion.
- The site offers "Request a demo" / "Schedule your free demo" calls-to-action but does not show an explicit time-limited free trial on the pricing pages.
Seller details
Ensora Health
Unsure
Private
https://ensorahealth.com/
https://x.com/EnsoraHealth
https://www.linkedin.com/company/ensora-health/
