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Intermedia Exchange Email

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$10.09 per user per month
Free Trial
Free version unavailable
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User industry
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What is Intermedia Exchange Email

Intermedia Exchange Email is a hosted Microsoft Exchange email service delivered by Intermedia, typically sold to small and mid-sized organizations and through IT service providers. It provides business email, calendaring, contacts, and mobile access, with security controls such as spam and malware filtering and policy-based email protection. The product is positioned as an Exchange-based alternative to running on-premises Exchange, with Intermedia operating the infrastructure and administration layer.

pros

Hosted Exchange with security

The service combines Exchange mailboxes with built-in filtering for spam and common email-borne threats. This can reduce the need to deploy and maintain separate gateway appliances for basic email hygiene. It fits organizations that want Exchange functionality without operating Exchange servers themselves.

Centralized admin and policies

Administration is handled through Intermedia’s management interfaces rather than direct server management. IT teams can apply mailbox and domain-level settings in one place, which is useful for multi-user environments. This model aligns with managed service delivery where the provider standardizes configuration across customers.

Exchange ecosystem compatibility

Because it is based on Microsoft Exchange, it supports common Outlook/ActiveSync workflows and shared calendaring features. This can simplify migrations for organizations already using Exchange-compatible clients and processes. It also supports typical compliance and retention patterns associated with Exchange deployments, depending on the plan and configuration.

cons

Not a dedicated email security suite

The security capabilities are primarily those packaged with the hosted email service rather than a standalone, best-of-breed email security platform. Organizations needing advanced phishing detection, user behavior analytics, or extensive threat hunting may require an additional specialized layer. Feature depth can vary by plan and add-ons.

Limited transparency on detection

Compared with specialized email security tools, hosted email offerings often provide less granular visibility into detection logic, model tuning, and advanced reporting. Security teams may find fewer options for custom rule authoring and detailed forensic workflows. This can affect incident response speed when investigating targeted attacks.

Vendor lock-in and migration effort

Moving mailboxes, archives, and policies between hosted Exchange providers can be time-consuming and may require third-party migration tooling. Organizations with complex retention, journaling, or eDiscovery requirements should validate portability and export options. Service changes (plans, add-ons, or regional hosting needs) may also influence long-term flexibility.

Plan & Pricing

Plan Price Key features & notes
Exchange Email $10.09 per user/month (annual) Unlimited hosted email storage; Cloud Concierge onboarding; 99.999% SLA; 24/7 J.D. Power-certified support. Optional add-ons: Email Protection Premium, Microsoft 365 Apps, Email Archiving, Email Encryption.
Exchange Email + Email Archiving $12.89 per user/month (annual) Includes Email Archiving (tamper-proof, indexed archiving) plus all Exchange Email features. Optional add-ons: Email Protection Premium, Microsoft 365 Apps, Email Encryption.
Exchange Email + Email Protection Premium $13.94 per user/month (annual) Includes Email Protection Premium (advanced anti-malware/anti-phishing with AI Guardian) plus all Exchange Email features. Optional add-ons: Microsoft 365 Apps, Email Archiving, Email Encryption.
Exchange Email + Microsoft 365 Apps $17.59 per user/month (annual) Includes Microsoft 365 Apps (Word, Excel, PowerPoint, Outlook desktop/web) plus Exchange Email features. Optional add-ons: Email Protection Premium, Email Archiving, Email Encryption.

Notes: Prices displayed on Intermedia represent annual subscription pricing. Monthly subscriptions are available for an additional $1 per mailbox. Minimum of 3 mailboxes per account. Source: Intermedia product pricing page (Exchange Email).

Seller details

Intermedia.net, Inc.
Sunnyvale, CA, USA
1995
Private
https://www.intermedia.com/
https://x.com/Intermedia
https://www.linkedin.com/company/intermedia/

Tools by Intermedia.net, Inc.

Elevate Unified Communications
Intermedia Exchange Email
Intermedia SecuriSync
Anymeeting Webinars
Intermedia Unite
Intermedia Contact Center

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