Iperius Remote
Screen sharing software
Remote desktop software
Remote support software
Team collaboration software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Iperius Remote and its alternatives fit your requirements.
€8.39 per month
Free Trial unavailable
Free version
Small
Medium
Large
-
What is Iperius Remote
Iperius Remote is a remote access and remote support tool used to connect to Windows and macOS computers for troubleshooting, assistance, and unattended administration. It supports on-demand sessions for helpdesk-style workflows and unattended access for IT operations. The product focuses on lightweight deployment and includes features such as file transfer, remote printing, session recording, and multi-monitor support. It is typically used by IT teams, MSPs, and internal support functions that need to assist end users over the internet.
Unattended access for IT
Iperius Remote supports unattended remote access, which fits ongoing administration and device management use cases. This enables IT teams to connect to endpoints without requiring the user to be present. It also supports multi-monitor viewing and common remote-control actions needed for troubleshooting. These capabilities align with remote support workflows more than general-purpose meeting tools.
Built-in support utilities
The product includes practical remote support functions such as file transfer and remote printing. It also provides session recording, which can support audit, training, or quality review requirements. These utilities reduce the need to combine separate tools for common support tasks. The feature set is oriented toward technician-to-user assistance rather than broad collaboration suites.
Lightweight deployment approach
Iperius Remote is designed to be quick to start for ad-hoc support sessions, which can reduce friction when assisting external users. It can be used without deploying a full collaboration platform. This makes it suitable for small IT teams and service providers that prioritize fast session initiation. It also helps in scenarios where end users cannot install complex software.
Limited collaboration breadth
Compared with full team collaboration suites, Iperius Remote is primarily focused on remote control and support sessions. It does not position itself as a complete workspace for chat, channels, document collaboration, or enterprise meeting governance. Organizations looking for an all-in-one collaboration hub may need additional products. This can increase tool sprawl for companies standardizing on a single collaboration platform.
Fewer enterprise governance signals
Large enterprises often require detailed administrative controls, centralized policy management, and extensive compliance documentation. Publicly available information for remote support tools can vary in depth around these areas, and buyers may need to validate controls during procurement. This can lengthen security reviews for regulated environments. It may be less straightforward than platforms built primarily for enterprise communications governance.
Support workflow depth varies
Remote support platforms differ in how deeply they cover ticketing integration, technician routing, and service-desk analytics. Iperius Remote focuses on the remote session itself, so organizations may still need separate systems for case management and reporting. This can create integration work for MSPs and ITIL-aligned teams. Buyers should confirm whether required integrations and APIs meet their operational model.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | €0 — Free Remote Desktop | Only one connection at a time; connect to any remote computer; file transfer with some limitations; multi-user chat; limited connection history; no address book; no mobile device connections (official free tier for private/non-commercial use). |
| Small | €8.39 per month (billed annually, VAT excluded) | 2 concurrent connections; unlimited devices and users; shared address book; file transfer; operators & permissions; connection statistics; free updates. |
| Medium | €19.99 per month (billed annually, VAT excluded) | 5 concurrent connections; unlimited devices and users; same core business features as Small with higher concurrency. |
| Pro (Pro 15) | €49.99 per month (billed annually, VAT excluded) | 15 concurrent connections; includes corporate rebranding (custom client); unlimited devices/users; full Business/Professional feature set (session recording, remote printing, web dashboard, mobile device access). |
