Survicate AI Survey
Conversational AI survey platforms
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$56 per month
Free TrialFree version
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What is Survicate AI Survey
Survicate AI Survey is a survey and feedback collection product that helps teams run conversational-style surveys across web, email, and in-product channels. It is used by product, marketing, and customer experience teams to collect customer insights such as NPS/CSAT, onboarding feedback, and feature discovery. The product combines survey creation, targeting, and reporting with AI-assisted workflows intended to speed up question drafting and summarize open-text responses.
Multi-channel survey deployment
Survicate supports distributing surveys through multiple touchpoints such as website widgets, in-app prompts, email, and shareable links. This helps teams collect feedback at different moments in the customer journey without relying on a single channel. It also supports common customer feedback programs like NPS and CSAT across these channels.
Targeting and triggering options
The product includes controls to show surveys based on user behavior and attributes (for example, page visited, event timing, or audience segments). This enables more contextual feedback collection than generic, one-size-fits-all surveys. It is useful for product teams running onboarding, feature, or churn-prevention research inside digital experiences.
AI-assisted analysis workflows
Survicate AI Survey adds AI features that help draft survey questions and summarize or categorize open-ended responses. This can reduce manual effort when dealing with large volumes of qualitative feedback. It is particularly relevant for teams that need quick synthesis for product decisions or customer experience reporting.
AI output requires validation
AI-generated questions and summaries can introduce ambiguity, missed nuance, or incorrect grouping of responses. Teams typically need a review step and may still require manual coding for high-stakes research. This can limit the product’s usefulness for rigorous research methodologies without additional governance.
Advanced research depth may vary
Conversational surveys are effective for lightweight discovery and continuous feedback, but they may not replace specialized research tooling for complex studies. Depending on the study design, teams may need additional tools for moderated research, panel management, or advanced experimental setups. This can create a multi-tool workflow for research-heavy organizations.
Reporting customization constraints
Survey platforms often provide standard dashboards, but highly customized reporting and cross-source analytics can be limited without exporting data. Organizations with strict BI requirements may need to integrate with external analytics or data warehouses. This adds implementation effort and may require technical support.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 per month | Up to 3 teammates; 25 survey responses/month; unlimited active surveys (collective limit 300 responses); email/link/QR/web/in-product surveys; branch logic; response autosave; respondent enrichment; Feedback Button; 400+ templates. |
| Starter (monthly) | Starts from $89 per month (monthly plan) | 2 active surveys; response limits selectable (100 / 250 / 500 responses/mo); team collaboration for 5 users; export results; add company logo; supports overages. |
| Growth (yearly) | Help Center: starts from $56 per month (billed yearly). Pricing page: listed as $114 per month (billed annually). | Unlimited multichannel surveys; Insights Hub; Research Assistant; multilingual surveys; custom branding; 10 user seats / 2 teams; standard survey logic; 1 dashboard; webhooks & Export API; AI features for analysis; remove Survicate branding on Growth. Note: official sources show differing "starts at" amounts (see notes/citations). |
| Pro | Starts at $349 per month (billed monthly or annually) | Unlimited multichannel surveys; Insights Hub; Research Assistant; Pro integrations (40+); custom branding incl. CSS; custom user seats & teams; advanced survey logic; up to 10 dashboards; webhooks & Export API; dedicated CSM and 1:1 training. |
| Enterprise | Starts at $569 per month (billed monthly or annually) | Custom yearly pool of responses and data point limits; unlimited multichannel surveys; Insights Hub; Research Assistant; Pro integrations; custom seats/teams/dashboards; dedicated CSM; custom ToS/DPA/NDA; SAML SSO; on-demand security Q&A; contact sales for pricing. |
Notes:
- Official Survicate Help Center documents a permanently free account and gives plan starting prices (Starter $89/month, Growth $56/month billed yearly). The Survicate pricing page displays plan start prices for Growth ($114/mo billed annually), Pro ($349/mo), and Enterprise ($569/mo). These official pages show inconsistent "starts at" values for Growth; buyers should confirm on the Survicate pricing page or contact sales for exact current pricing and response-pool options.
Seller details
Survicate Sp. z o.o.
Warsaw, Poland
2013
Private
https://survicate.com/
https://x.com/survicate
https://www.linkedin.com/company/survicate/
