MyTime
Time tracking software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$129 per location per month
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What is MyTime
MyTime is a business scheduling and appointment management platform that also supports employee time tracking for service-based organizations. It is used by multi-location and franchise businesses to manage bookings, staff schedules, and customer communications across locations. The product emphasizes appointment-centric operations (online booking, reminders, and POS/commerce integrations) rather than project-based time entry. It is typically adopted by retail and personal services teams that need centralized scheduling and operational reporting.
Appointment-centric time capture
MyTime aligns staff time with scheduled appointments and shifts, which fits service businesses that operate around bookings. This reduces reliance on manual timers and free-form timesheets common in project-oriented tools. It can be easier to reconcile labor activity with customer-facing schedules than general work management platforms. This approach is most useful where work is primarily delivered in booked time slots.
Multi-location operations support
The platform is designed for organizations that manage multiple stores/locations and shared staff pools. Centralized configuration and reporting can help standardize scheduling and time policies across sites. This is a practical differentiator versus tools that focus mainly on single-team project tracking. It also supports workflows common in franchises and distributed service networks.
Customer booking workflow features
MyTime includes online booking, automated reminders, and customer-facing communications that connect directly to staff schedules. These capabilities can reduce administrative effort compared with pairing a separate booking tool with a standalone time tracker. For service businesses, the linkage between customer appointments and staff availability is a core operational requirement. This makes it more of an operations suite than a pure time-entry tool.
Not project-management focused
MyTime is not primarily designed for project plans, task hierarchies, or cross-functional delivery workflows. Teams that need deep project accounting, complex task dependencies, or portfolio views may find it less suitable than dedicated work management suites. Time tracking is oriented to shifts/appointments rather than billable project work. Organizations with mixed project and service scheduling needs may require additional tooling.
Limited professional services automation
Compared with PSA-style platforms, MyTime is less centered on end-to-end delivery operations such as resource planning across projects, contract-based billing, and utilization management. Service firms that bill by project phases or need detailed client engagement tracking may encounter gaps. The product’s strengths skew toward consumer appointment workflows. This can be a limitation for B2B agencies and consultancies.
Vendor details hard to verify
Publicly verifiable corporate details (such as founding year and headquarters) are not consistently available across authoritative sources. This makes it harder for buyers to validate ownership, corporate structure, and long-term vendor profile during procurement. Prospective customers may need to confirm these details directly with the vendor. FitGap recommends requesting formal company information as part of due diligence.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Basic | $129 per month per location (annual) — $169 per month if billed monthly | Online scheduling (website + MyTime landing page), deep booking integrations (Google, Bing, Facebook & Instagram), fully customizable client records/intake forms/liability waivers, complete POS (sell products, manage inventory & take credit card payments), real-time messaging & photo sharing, SMS appointment reminders & confirmations, advanced reporting & analytics. Includes 500 free SMS message segments per month per location and 5,000 free emails per month (overages: $0.03 per SMS message segment; $0.002 per email). Prices shown are per location. |
| Growth | $199 per month per location (annual) — $249 per month if billed monthly | Includes all Basic features plus automated trigger-based email & text messages, targeted email campaigns with fully customizable templates, promo codes/coupons/flash sales, and campaign reporting with revenue attribution. |
| Premium | $249 per month per location (annual) — $299 per month if billed monthly | Includes all Growth features plus embedded online booking widget, reputation management with real-time monitoring, listing management, and (for some plans) free setup & onboarding for 2-year plans. |
| Enterprise | Contact sales / Custom pricing | Enterprise-grade solution: white-labeling, SSO, user audit trails, advanced security, multi-location management, flexible access controls, robust APIs & integrations, and a dedicated implementation team. Contact MyTime sales for pricing. |
Seller details
MyTime, Inc.
Los Angeles, CA, USA
2013
Private
https://www.mytime.com/
https://x.com/mytime
https://www.linkedin.com/company/mytime/
