MyTime
Retail POS systems
Online appointment scheduling software
POS software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$129 per location per month
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What is MyTime
MyTime is an appointment scheduling and business management platform used by service-based and omnichannel retail businesses to manage bookings, customer data, and payments. It supports online booking, staff and resource scheduling, and customer communications, and it can connect scheduling with point-of-sale workflows. The product is commonly used by multi-location operators that need centralized control over appointments, customer profiles, and reporting across stores.
Appointment-first operations support
MyTime centers workflows around booking, staff availability, and service delivery rather than only checkout. It supports online booking and operational scheduling features that fit service-heavy retail use cases (for example, salons, wellness, repair, and other appointment-led services). This focus can reduce reliance on separate scheduling tools when compared with POS-first systems.
Multi-location management features
The platform is designed to support chains and franchises with centralized configuration and reporting. It helps standardize services, staff scheduling rules, and customer data across locations. This is useful for operators that need consistent booking experiences and operational visibility across stores.
POS and payments integration
MyTime includes POS capabilities that connect appointments to checkout, helping staff convert scheduled services into transactions. It supports customer profiles and transaction history tied to bookings, which can improve service context at the register. This can be beneficial for businesses that want scheduling and POS in one system rather than stitching together separate products.
Not retail-inventory first
Businesses that primarily sell merchandise may find the product less optimized for complex retail inventory workflows than systems built mainly for retail POS. Advanced needs such as deep merchandising, sophisticated purchasing, or extensive barcode-driven inventory processes may require careful validation. Organizations with large catalogs should confirm fit for inventory and product management requirements.
Implementation can be involved
Multi-location scheduling rules, services setup, staff permissions, and integrations can require structured onboarding and configuration. Data migration (customers, services, pricing, and historical transactions) may add time and cost. Teams should plan for change management and training, especially when replacing separate scheduling and POS tools.
Integrations vary by ecosystem
The breadth and depth of integrations can differ depending on the existing stack (payments, accounting, marketing, and ecommerce). Some organizations may need custom work or middleware to achieve end-to-end workflows. Buyers should confirm required integrations and API capabilities during evaluation.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Basic | $129 per month per location (annual); $169 per month per location (billed monthly) | Online & mobile scheduling, Google/Bing/Facebook/Instagram booking integrations, customizable client records/intake forms/liability waivers, Complete POS (product sales, inventory, card payments), real-time messaging & photo sharing, SMS appointment reminders & confirmations, advanced reporting & analytics. Includes 500 free SMS message segments/month/location and 5,000 free emails/month/location (overages: $0.03 per SMS segment; $0.002 per email). |
| Growth | $199 per month per location (annual); $249 per month per location (billed monthly) | All Basic features plus automated trigger-based email & text messages, targeted email campaigns with templates, promo codes/coupons/flash sales, campaign reporting with revenue attribution. |
| Premium | $249 per month per location (annual); $299 per month per location (billed monthly) | All Growth features plus embedded online booking widget, reputation management (monitoring), listing management, free setup & onboarding included for 2-year plans, unlimited phone support (per site wording). |
| Enterprise | Contact Sales / Custom pricing | Enterprise-grade: white-labeling, SSO, user audit trails, advanced security, multi-location management, flexible access controls, robust APIs & integrations, dedicated implementation team. |
Notes: Prices shown on MyTime are per location and based on an annual billing cycle; monthly-billed (non-annual) rates are listed in parentheses. SMS/email allotments and overage rates are explicitly stated on the official pricing page.
Seller details
MyTime, Inc.
Los Angeles, CA, USA
2013
Private
https://www.mytime.com/
https://x.com/mytime
https://www.linkedin.com/company/mytime/
