Amadeus Central Reservations
Hotel reservations software
Hospitality software
Reservation software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Amadeus Central Reservations
Amadeus Central Reservations is a central reservations system (CRS) for hotels that manages inventory, rates, and reservations and distributes them across direct and third-party booking channels. It is used by hotel groups and properties that need centralized control of availability and pricing, along with integrations to other hospitality systems. The product typically supports multi-property operations and connects with distribution and booking engine components within the Amadeus hospitality portfolio.
Centralized inventory and rate control
The system centralizes availability, rates, and restrictions so revenue and distribution teams can manage them consistently across properties and channels. This reduces the risk of rate and inventory discrepancies that can occur when updates are made in multiple tools. It is well-suited to organizations that require standardized controls and governance across a portfolio.
Broad distribution connectivity
As a CRS, it is designed to support distribution to multiple booking sources, including direct web booking and third-party channels. This helps hotels maintain a single source of truth for inventory while expanding reach. It also supports workflows where distribution rules and channel-specific configurations need to be managed centrally.
Fits enterprise hospitality stacks
The product is positioned to integrate with other hotel technology components commonly used in larger environments (for example, booking engine, PMS, CRM, and revenue tools). This can simplify vendor management when an organization prefers a consolidated hospitality platform. It also supports multi-property operational models that smaller, all-in-one systems may not prioritize.
Complexity for smaller properties
A CRS-oriented setup can be more complex than lightweight reservation tools designed for independent hotels. Configuration of rate plans, restrictions, and channel rules often requires specialized knowledge. Smaller teams may find the administrative overhead higher than simpler, all-in-one property systems.
Implementation and change management effort
Deploying a CRS typically involves data mapping, integration work, and process changes across reservations, revenue, and distribution teams. Timelines and costs can be higher than products aimed at quick self-service onboarding. Ongoing changes (new channels, rate structures, property additions) may require structured governance.
Best value depends on ecosystem
Some capabilities depend on how the CRS is packaged with related components (such as booking engine and channel connectivity) and on the specific integrations selected. Organizations using a mixed vendor stack may need additional connectors or professional services to achieve end-to-end workflows. This can affect total cost and operational flexibility compared with more tightly bundled alternatives.
Plan & Pricing
Pricing model: Custom / Contact sales Public pricing: Amadeus does not publish standard list prices for Amadeus Central Reservations (ACRS) or iHotelier CRS on its public product pages; pricing is available by request (contact sales / get a demo). cite
Example (ancillary) charges found in official Amadeus documentation (not full product pricing):
- iHotelier VoicePro: monthly minimum of $500 (VoicePro monthly minimum applies after the 4‑month anniversary of the Effective Date unless a different monthly minimum is specified in the Service Order). cite
- iTrak / third‑party services: $250 per third‑party service and $250 per booking engine (stated in iHotelier terms). cite
Notes:
- A public “Get a demo” / “Contact us” call-to-action appears on product pages (iHotelier CRS and Amadeus Central Reservations System), indicating a sales-led, custom-pricing model. cite
- There is a limited-time promotional discount referenced for new iHotelier customers (25% off first year on certain terms) on the iHotelier Suite page; however, no standard subscription prices or tiers are published. cite
Seller details
Amadeus IT Group, S.A.
Madrid, Spain
1987
Public
https://amadeus.com/
https://x.com/amadeusitgroup
https://www.linkedin.com/company/amadeus/
