ArcGIS Survey123
Mobile forms automation software
Survey software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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- Energy and utilities
- Agriculture, fishing, and forestry
- Public sector and nonprofit organizations
What is ArcGIS Survey123
ArcGIS Survey123 is a form-centric data collection application within the Esri ArcGIS platform used to design surveys and capture field data on mobile devices and the web. It targets GIS teams and field crews that need structured, georeferenced data collection for inspections, asset inventories, environmental surveys, and similar workflows. Survey123 supports offline collection, device GPS capture, and attachment capture (for example, photos) and publishes results to ArcGIS feature layers for mapping and analysis. It is commonly deployed where survey responses must integrate directly with ArcGIS maps, dashboards, and geospatial data management.
Deep ArcGIS platform integration
Survey123 publishes survey results directly to ArcGIS feature layers, which simplifies downstream mapping, analysis, and sharing in the ArcGIS ecosystem. It supports ArcGIS identity, item management, and common ArcGIS deployment patterns (ArcGIS Online and ArcGIS Enterprise). For organizations already standardized on ArcGIS, this reduces the need for custom connectors and duplicate data stores.
Offline-capable mobile field capture
The mobile app supports offline data collection with later synchronization, which is important for remote fieldwork with limited connectivity. It captures location from device GPS and can collect attachments such as photos and files as part of a record. These capabilities align well with inspection and asset data collection scenarios where geotagged evidence is required.
Standards-based form design options
Survey123 supports XLSForm-based authoring, enabling advanced form logic such as constraints, calculations, repeats, and conditional visibility. This approach can improve portability of form definitions and supports complex questionnaires beyond simple web forms. It also provides a web designer option for less technical users, depending on the form complexity.
ArcGIS licensing dependency
Survey123 is tied to ArcGIS licensing and user types, which can increase total cost and procurement complexity for teams that only need forms and surveys. Organizations without ArcGIS Online or ArcGIS Enterprise typically need additional setup to use it effectively. This dependency can be a barrier compared with more standalone form automation tools.
Learning curve for advanced forms
Complex surveys often require XLSForm knowledge and familiarity with ArcGIS data concepts such as feature layers, domains, and hosted services. Non-GIS business users may find the terminology and configuration less intuitive than general-purpose survey tools. Teams may need GIS administration support to manage schemas, permissions, and publishing workflows.
Best fit is geospatial workflows
Survey123 is optimized for georeferenced field data collection rather than broad, non-spatial business process automation. Workflows that require extensive document generation, multi-step approvals, or deep integrations outside the ArcGIS ecosystem may require additional ArcGIS components or custom development. As a result, it may be less suitable as a single system for end-to-end operational processes in non-GIS departments.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Included with ArcGIS user types (Creator, Professional, Professional Plus; Mobile Worker, Contributor, Viewer) | No standalone price — included with ArcGIS Online or ArcGIS Enterprise user-type subscriptions (contact Esri / sales) | ArcGIS Survey123 is provided as an app bundled with ArcGIS user-type licenses. Access and licensing are handled through ArcGIS Online or ArcGIS Enterprise user-type subscriptions; certain Survey123 operations consume ArcGIS Online credits. See ArcGIS Online pricing for purchasing. |
| Trial | Free 21-day trial | Trial includes 2 Creator, 1 Mobile Worker, and 3 Viewer user-type licenses and 400 credits (trial is for business/government emails). |
Seller details
Esri
Redlands, California, USA
1969
Private
https://www.esri.com/
https://x.com/Esri
https://www.linkedin.com/company/esri/
