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Covetrus Avimark

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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User industry
  1. Agriculture, fishing, and forestry
  2. Healthcare and life sciences
  3. Education and training

What is Covetrus Avimark

Covetrus AVImark is a veterinary practice management system used by small-animal and mixed-animal clinics to manage appointments, patient records, billing, and day-to-day front-desk and clinical workflows. It is typically deployed as a locally installed (on-premises) system, with optional integrations for services such as payments, communications, and inventory-related workflows. The product is commonly used by practices that prefer a desktop-based workflow and want configurable templates, reminders, and reporting within a single system.

pros

Mature core clinic workflows

AVImark supports the core functions most clinics need, including scheduling, medical records, invoicing, and reminders. Its long presence in the market means many practices have established processes and staff familiarity around its workflows. It also supports common veterinary concepts such as species/breed data, vaccine and reminder tracking, and treatment/invoice linkage.

On-premises deployment control

As a locally installed system, AVImark can fit clinics that prefer to keep primary operational data and application control on-site. This model can be attractive where internet reliability is a concern or where the practice wants to manage its own local infrastructure. It also enables clinics to continue operating core functions during some external service outages, depending on their local setup.

Ecosystem and service integrations

AVImark is part of the Covetrus portfolio, which can simplify procurement and support for practices using multiple Covetrus services. The product commonly integrates with adjacent practice needs such as client communications, payment processing, and inventory/pharmacy-related workflows. This can reduce manual re-entry between systems when the practice standardizes on supported integrations.

cons

Less cloud-native experience

Compared with cloud-first practice management systems, AVImark’s desktop/on-premises orientation can make remote access and multi-location standardization more dependent on additional infrastructure (for example, VPN/remote desktop) and IT administration. Updates and maintenance may require more local coordination than browser-based systems. Practices seeking a primarily web-based experience may find the user experience and deployment model less aligned with their expectations.

Local IT and hardware dependency

Running an on-premises system typically requires the clinic to manage servers/workstations, backups, and local network reliability. This can increase operational burden for smaller practices without dedicated IT support. Hardware refresh cycles and local troubleshooting can also affect uptime and staff productivity.

Migration and integration complexity

Data migration from legacy systems or to other platforms can be time-consuming due to differences in medical record structures, codes, and historical transactions. Integrations may vary in depth and may require configuration, third-party components, or vendor services to implement reliably. Practices with complex reporting, multi-site workflows, or specialized integrations should validate capabilities in a proof-of-concept before committing.

Seller details

Covetrus, Inc.
Portland, Maine, USA
2019
Private
https://www.covetrus.com/
https://x.com/covetrus
https://www.linkedin.com/company/covetrus/

Tools by Covetrus, Inc.

Covetrus Pulse
Covetrus Avimark
Cornerstone Practice Management
Covetrus Impromed
Covetrus Ascend
Covetrus VetSuite
Covetrus Impromed Equine
RxWorks

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