DXC Workplace Device Services
Managed workplace services (MWS) software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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- Banking and insurance
- Manufacturing
- Healthcare and life sciences
What is DXC Workplace Device Services
DXC Workplace Device Services is a managed workplace service offering focused on the lifecycle management of end-user devices such as PCs, laptops, and mobile endpoints. It supports enterprise IT teams by providing procurement coordination, imaging and deployment, asset and configuration management, break/fix, and refresh/disposal services. The service is typically delivered as an outsourced or co-managed model with standardized processes and reporting. It is commonly used by organizations seeking to centralize device operations across multiple locations and user populations.
End-to-end device lifecycle coverage
The offering spans common device lifecycle activities including staging, imaging, deployment, support, refresh, and retirement/disposal. This breadth helps reduce the number of separate vendors and handoffs required to run endpoint operations. It also supports consistent device standards and operating procedures across regions and business units.
Enterprise-scale operating model
The service is structured for large organizations that need repeatable processes, governance, and service reporting. It aligns to managed service delivery practices such as SLAs, standardized workflows, and centralized management. This can be beneficial for multi-site environments where local IT support varies in maturity.
Integration with broader workplace services
Device services can be positioned alongside adjacent workplace capabilities such as service desk, field support, and virtual desktop/application services. This can simplify accountability for end-user experience across endpoint hardware, OS/software provisioning, and support. It also enables consolidated reporting and escalation paths when issues span multiple workplace layers.
Service-led, not product-led
As a managed service, outcomes depend heavily on contract scope, governance, and delivery execution rather than a single self-serve software interface. Organizations expecting a standalone tool may find that much of the value comes through operational processes and DXC-run delivery teams. Implementation typically requires discovery, transition planning, and ongoing service management.
Customization can increase complexity
Device standards, security controls, and regional logistics often require tailoring, which can add time and cost compared with a more standardized package. Complex environments (multiple endpoint platforms, legacy images, varied procurement channels) can increase transition effort. Changes to scope may require formal change control and renegotiation.
Best fit for larger estates
The commercial and operational model is generally better suited to organizations with sizable device fleets and distributed users. Smaller companies may find minimum commitments, governance overhead, or service management requirements disproportionate to their needs. Some benefits (global consistency, centralized reporting) are less material at smaller scale.
Plan & Pricing
Pricing model: Custom / contact DXC sales (enterprise managed services). DXC public product pages do not publish list prices; pricing is provided via quotation. Pricing approach described on vendor site: Consumption-based / pay-as-you-go options and Device-as-a-Service (per device / per user consumption models) are referenced on DXC product pages. Free tier/trial: No publicly posted free plan or time-limited trial information was found on the vendor site. Example costs: Not published on DXC official site; customers are directed to contact DXC for pricing and quotes. Notes: Official DXC pages (Modern Device Management, Virtual Desktop and Applications) emphasize custom/consumption pricing and invite prospective customers to contact DXC or speak to an expert for pricing details.
Seller details
DXC Technology Company
Ashburn, Virginia, United States
2017
Public
https://dxc.com
https://x.com/DXCTechnology
https://www.linkedin.com/company/dxctechnology/
