HelloFax
Online fax software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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Pay-as-you-go
Free TrialFree version
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What is HelloFax
HelloFax is an online fax software product for sending and receiving faxes via web and email rather than a physical fax machine. It targets individuals and small teams that need occasional or routine faxing, including workflows that require signing and returning documents. The product emphasizes a simple web interface, cloud document integrations, and optional electronic signature features as part of the faxing workflow.
Simple web-based faxing
HelloFax provides a browser-based workflow to send faxes by uploading documents and entering recipient fax numbers. It also supports receiving faxes to an online inbox, reducing reliance on dedicated hardware. The interface is oriented toward straightforward, low-administration use for smaller organizations.
Cloud storage integrations
HelloFax integrates with common cloud file services to attach documents from online storage rather than downloading and re-uploading files. This can reduce steps when faxing documents stored in shared drives. For teams that already manage documents in cloud repositories, this improves day-to-day usability.
Built-in signing workflow
HelloFax includes an option to add signatures to documents as part of preparing a fax. This supports a common use case of signing forms and returning them by fax without printing. It can be useful for small teams that need basic signing within the same tool used for fax transmission.
Limited enterprise governance
HelloFax is primarily designed for individuals and small teams rather than large-scale deployments. Organizations that require advanced administrative controls, centralized policy enforcement, or extensive audit and compliance tooling may find gaps. Larger enterprises often need deeper governance features than lightweight fax tools provide.
Fewer advanced fax controls
Compared with more enterprise-focused fax platforms, HelloFax may offer fewer options for complex routing, high-volume automation, and detailed delivery management. Teams with heavy fax traffic or multi-department routing requirements may need more sophisticated controls. This can affect suitability for regulated or high-throughput environments.
Unclear current product status
HelloFax has historically been associated with the HelloSign brand, which was acquired and later rebranded under Dropbox Sign. Depending on region and account type, customers may encounter changes in branding, packaging, or availability over time. Buyers should confirm current support, roadmap, and how faxing is positioned within the vendor’s current product portfolio.
Plan & Pricing
Pricing model: Free tier + Pay-as-you-go (subscriptions/tiers referenced but monthly plan prices not published on the public site).
Free tier/trial:
- Free plan: 5 free fax pages (permanently available on the site).
- Free trial: 30-day trial available for paid plans (site text: "30-day trials give you access to features only available in our paid plans").
Example costs (official site):
- Pay-as-you-go sending: $0.99 per fax for faxes up to 10 pages.
- Additional pages beyond the first 10 in a single fax: $0.20 per page.
- Paid-plan overage (when you exceed a paid plan monthly allotment): $0.05 per additional page.
Notes & limitations from official site:
- Receiving faxes requires a paid account (the public FAQ states receiving is available only for paid accounts).
- The vendor provides international page-count mappings (pages-per-country vary); see the official international pricing page for details.
- The public vendor pages reference paid subscription plans and features (e.g., number porting, Professional/Small Business plans) but do not publish the monthly subscription plan names and their monthly/annual prices on the publicly accessible pages I could reach without logging in. Because of that, specific subscription-tier pricing (monthly or annual amounts for Home/Pro/Small Business, etc.) was not available on the official site and is marked below as unavailable/unsure.
Seller details
Dropbox, Inc.
San Francisco, CA, USA
2007
Public
https://sign.dropbox.com/
https://x.com/Dropbox
https://www.linkedin.com/company/dropbox/
