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ManageEngine AD360

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
Take the quiz to check if ManageEngine AD360 and its alternatives fit your requirements.
Pricing from
$245 per year
Free Trial
Free version
User corporate size
Small
Medium
Large
User industry
  1. Public sector and nonprofit organizations
  2. Education and training
  3. Professional services (engineering, legal, consulting, etc.)

What is ManageEngine AD360

ManageEngine AD360 is an identity and access management suite focused on Microsoft Active Directory and hybrid Windows environments. It combines AD administration, identity lifecycle management, access governance, and auditing/reporting to help IT teams manage users, groups, and access across on-prem AD and connected systems. The product is commonly used by mid-sized to large organizations that rely on AD as the primary identity store and need delegated administration, compliance reporting, and workflow-based provisioning. It is typically deployed as an on-premises solution with integrations to cloud services and endpoints.

pros

Broad AD-centric feature coverage

AD360 consolidates several identity functions—AD management, provisioning workflows, access reviews, and auditing—into one suite. This reduces the need to stitch together multiple point tools for common AD operations. It is particularly well-aligned to organizations where AD remains the authoritative identity source. The suite approach can simplify licensing and administration compared with assembling separate modules.

Strong reporting and auditing

The product provides prebuilt and customizable reports for AD changes, user activity, and access-related events. These capabilities support internal audits and common compliance needs such as tracking who changed what and when. It also supports alerting and scheduled reporting to operationalize monitoring. This is useful for security and IT operations teams that need evidence and traceability around identity changes.

Delegated administration and workflows

AD360 supports role-based delegation for helpdesk and IT staff, enabling controlled execution of user and group tasks. It includes approval workflows for provisioning and changes, which helps standardize processes and reduce ad-hoc modifications. Automation features can reduce manual effort for joiner/mover/leaver activities. These controls are valuable in environments with multiple administrators and distributed IT teams.

cons

Best fit for AD environments

AD360 is optimized for organizations centered on Microsoft Active Directory, so value can diminish in identity stacks that are primarily cloud-native or not AD-led. Some non-AD identity use cases may require additional integration work or complementary tools. Organizations seeking a single identity platform across many heterogeneous directories may find gaps. Fit depends heavily on how authoritative AD is in the enterprise.

Integration depth varies by system

While the suite integrates with many common services, the depth of provisioning, governance, and access controls can vary by target application. Certain SaaS applications may not support full lifecycle actions without custom connectors or scripting. This can affect end-to-end automation goals across the application portfolio. Buyers typically need to validate connector capabilities for their critical systems.

Operational complexity at scale

As organizations enable more modules (governance, workflows, auditing), configuration and ongoing tuning can become complex. Reporting, data retention, and performance considerations may require careful sizing and administration. Teams may need dedicated ownership to maintain policies, approvals, and integrations over time. This can be a constraint for smaller IT teams without IAM specialization.

Plan & Pricing

Pricing model: Component-based annual subscription (AD360 is sold as a suite of components; you select the modules you need and pay per-component / per-license slab).

Free tier/trial: AD360: fully-functional trial for 60 days. Some individual components include permanently free editions (examples listed below).

Example costs (annual, from ManageEngine official product pricing pages):

  • ADManager Plus — US$595 per year (1 Domain + 2 Help Desk Technicians, Standard edition).
  • ADAudit Plus — US$595 per year (2 Domain Controllers, Standard edition).
  • ADSelfService Plus — US$245 per year (Standard edition for 100 Domain Users); Free edition available for up to 50 users.
  • Exchange Reporter Plus — US$345 per year (Standard edition for 100 Mailboxes); Free edition available for 25 mailboxes (Standard = US$0 for 25 mailboxes).
  • M365 Manager Plus — Starts at US$345 per year (100 user/mailboxes, Standard edition); Free edition available for 25 mailboxes.
  • RecoveryManager Plus — US$475 per year (AD/Entra ID; starts at 250 user objects).

Notes & discount options:

  • ManageEngine lists flexible pricing slabs and allows custom quotes for non-standard requirements; for large environments they direct customers to contact sales. Annual and perpetual license models are available for many components. Volume/custom quotes available via Get Quote / contact sales.

How licensing works for AD360:

  • AD360 is sold as a bundle of components; after the (60-day) trial expires you must purchase Standard or Professional edition license(s) for the component(s) you require. You may buy only selected components rather than the entire suite.

Seller details

Zoho Corporation
Chennai, Tamil Nadu, India
1996
Private
https://www.zoho.com/
https://x.com/zoho
https://www.linkedin.com/company/zoho/

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