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ManageEngine Mobile Device Manager Plus MSP

Features
Ease of use
Ease of management
Quality of support
Affordability
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Pricing from
$79 per month
Free Trial
Free version
User corporate size
Small
Medium
Large
User industry
  1. Agriculture, fishing, and forestry
  2. Arts, entertainment, and recreation
  3. Construction

What is ManageEngine Mobile Device Manager Plus MSP

ManageEngine Mobile Device Manager Plus MSP is a multi-tenant mobile device management (MDM) platform designed for managed service providers to enroll, configure, secure, and monitor customer devices from a central console. It supports common enterprise mobility use cases such as policy enforcement, app distribution, remote actions (lock/wipe), and compliance reporting across iOS/iPadOS, Android, Windows, macOS, and ChromeOS. The product is positioned for MSP workflows with customer separation, technician access controls, and billing-oriented licensing. It is typically used by IT service providers managing fleets of corporate-owned and BYOD endpoints across multiple client organizations.

pros

MSP-focused multi-tenant console

The product provides tenant separation so an MSP can manage multiple customer organizations from one environment. It supports role-based access so technicians can be scoped to specific customers or functions. This structure aligns with MSP operational needs more directly than single-tenant MDM deployments that require separate instances per customer.

Broad OS and enrollment support

It supports major endpoint platforms used in mobility programs, including iOS/iPadOS and Android, and extends to desktop operating systems commonly managed alongside mobile devices. It integrates with standard enrollment methods such as Apple Automated Device Enrollment (ADE) and Android Enterprise, which reduces manual provisioning. This breadth helps MSPs standardize tooling across mixed customer environments.

Core MDM security controls

It includes baseline MDM capabilities such as configuration profiles, restrictions, passcode policies, and remote actions like lock, locate, and wipe. It also supports app management and distribution workflows that are common in managed mobility engagements. Reporting and compliance views help document device posture for customer audits and operational reviews.

cons

Complexity for small deployments

The feature set and MSP-oriented structure can be more than what very small customers need, especially for single-site or low-device-count environments. Initial setup typically requires understanding enrollment programs, certificates, and platform-specific prerequisites. For MSPs without established mobility processes, onboarding can take time to standardize across tenants.

Advanced UEM needs may exceed scope

Organizations looking for a single platform that deeply unifies endpoint management, identity, and conditional access across all device types may need additional tools alongside MDM. Some advanced scenarios (for example, tightly integrated identity-driven access controls across multiple ecosystems) depend on external identity and security services. This can increase integration effort in environments with complex compliance requirements.

User experience varies by platform

Day-to-day management workflows and available controls differ across iOS, Android, Windows, and macOS due to OS-level constraints and vendor APIs. As a result, policy parity and troubleshooting steps are not always consistent across device types. MSPs may need platform-specific runbooks and technician training to deliver consistent outcomes.

Plan & Pricing

Standard Edition (Mobile Device Manager Plus MSP)

Device range (with 1 technician) On-Premises — Annual On-Premises — Perpetual Cloud — Monthly Cloud — Annual
25 Free Free (not listed) Free
50 $595 $1,785 $79 $795
100 $1,145 $3,435 $144 $1,445
250 $2,645 $7,935 $344 $3,445
500 $4,795 $14,385 $629 $6,295
1,000 $8,045 $24,135 $1,089 $10,895
2,500 $14,995 $44,985 $1,959 $19,595
5,000 $23,995 $71,985 $3,134 $31,345
10,000 $35,995 $107,985 $4,699 $46,995

Key notes: single-user license included by default; additional Technician licenses sold separately (see table below); cloud offered only on subscription.

Seller details

Zoho Corporation
Chennai, Tamil Nadu, India
1996
Private
https://www.zoho.com/
https://x.com/zoho
https://www.linkedin.com/company/zoho/

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