ManageEngine OpManager MSP
Network monitoring software
Monitoring software
MSP software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$795 per year
Free Trial
Free version unavailable
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What is ManageEngine OpManager MSP
ManageEngine OpManager MSP is a network and infrastructure monitoring platform designed for managed service providers to monitor multiple customer environments from a single console. It supports fault and performance monitoring across network devices, servers, and key services using SNMP, WMI, CLI, and API-based integrations. The MSP edition adds multi-tenancy features such as customer separation, delegated access, and customer-specific alerting and reporting. It is typically used by MSP NOC teams and IT operations groups that need on-premises monitoring with MSP-oriented administration.
MSP-focused multi-tenancy controls
The product includes tenant separation, role-based access, and customer-specific views that align with MSP operating models. It supports per-customer alerting policies and reporting, which helps reduce cross-customer noise and improves accountability. This structure is useful when a single monitoring platform must serve many small-to-mid customer environments.
Broad infrastructure monitoring coverage
OpManager MSP monitors network devices and interfaces via SNMP and supports server monitoring through Windows and Linux mechanisms (for example WMI/SSH), plus common services and availability checks. It provides performance metrics, threshold-based alerts, and topology/visualization options for network operations workflows. This breadth can reduce the need to deploy separate tools for basic network and server health monitoring.
On-prem deployment and data control
The platform is commonly deployed on-premises, which can fit customers with data residency or restricted connectivity requirements. MSPs can keep monitoring data within their own infrastructure rather than relying on a SaaS-only model. This can simplify compliance discussions for regulated clients that prefer local data handling.
Less cloud-native observability depth
Compared with platforms built primarily for cloud-scale telemetry, OpManager MSP is more centered on traditional network and infrastructure monitoring. Advanced distributed tracing, deep application performance analytics, and large-scale log analytics typically require additional products or integrations. Organizations seeking a single, unified observability stack may find gaps depending on requirements.
Setup and tuning overhead
Initial discovery, credential management, and alert threshold tuning can take time, especially across many tenants with different device standards. Without careful configuration, teams may experience alert noise and inconsistent monitoring coverage. Ongoing maintenance is often needed as customer networks change and new device types are introduced.
UI and reporting complexity at scale
As the number of monitored devices and tenants grows, navigation, dashboard standardization, and report management can become harder to keep consistent. Some MSPs may need to invest in process and template governance to maintain uniform customer reporting. This can add operational overhead compared with tools optimized for highly standardized, multi-tenant reporting workflows.
Plan & Pricing
OpManager MSP — Subscription (annual)
| Plan (devices) | Price (USD) | Key features & notes |
|---|---|---|
| 50 Devices (2 users) | $795 per year | Annual subscription fee for 50-device pack (includes 2 users). (ManageEngine official list). |
| 100 Devices (2 users) | $1,495 per year | Annual subscription fee for 100-device pack (includes 2 users). |
| 250 Devices (2 users) | $3,295 per year | Annual subscription fee for 250-device pack (includes 2 users). |
| 500 Devices (2 users) | $5,695 per year | Annual subscription fee for 500-device pack (includes 2 users). |
| 1000 Devices (2 users) | $9,395 per year | Annual subscription fee for 1000-device pack (includes 2 users). |
| 2500 Devices (2 users) | $18,495 per year | Annual subscription fee for 2500-device pack (includes 2 users). |
OpManager MSP — Perpetual (one-time license + annual maintenance)
| Plan (devices) | Price (USD) | Key features & notes |
|---|---|---|
| 50 Devices (2 users) | $1,995 one-time license; $399 annual maintenance & support | Single-installation perpetual license (50-device pack) + annual maintenance fee. |
| 100 Devices (2 users) | $3,695 one-time license; $739 annual maintenance & support | Perpetual license (100-device pack) + annual maintenance. |
| 250 Devices (2 users) | $8,245 one-time license; $1,649 annual maintenance & support | Perpetual license (250-device pack) + annual maintenance. |
| 500 Devices (2 users) | $14,245 one-time license; $2,849 annual maintenance & support | Perpetual license (500-device pack) + annual maintenance. |
| 1000 Devices (2 users) | $23,495 one-time license; $4,699 annual maintenance & support | Perpetual license (1000-device pack) + annual maintenance. |
| 2500 Devices (2 users) | $46,245 one-time license; $9,249 annual maintenance & support | Perpetual license (2500-device pack) + annual maintenance. |
Selected Add‑ons (subscription pricing shown on official site)
| Add-on | Price (USD) | Notes |
|---|---|---|
| IP SLA Monitor (each) | $50 per year | Annual subscription fee per IP SLA monitor (WAN RTT / VOIP). |
| Failover - Hot Standby Engine (MSSQL only) | $1,915 per year (subscription) / $4,795 one-time (perpetual) | High-availability / failover add-on (both subscription and perpetual listings present). |
| Additional User Pack (1 user) | $98 per year | Additional user packs available (1,2,5,10,25,Unlimited with listed annual prices). |
| NCM (10 devices pack) | $245 per year | Network Configuration Manager add-on (other pack sizes listed on site). |
| IPAM & SPM (250 used ports / 250 IPs) | $145 per year | IPAM & Switch Port Management add-on; further increments priced on site. |
| Storage Monitoring (10 disks) | $318 per year | Storage monitoring add-on, larger disk packs available. |
| Access Point Monitoring (25 APs) | $78 per year | Access point monitoring add-on, larger packs available. |
| NFA (10 interfaces, 2 users) | $245 per year | Network Flow Analytics interfaces packs; higher packs and HighPerf options listed. |
(Prices and pack sizes taken directly from ManageEngine OpManager MSP official pricing pages.)
Seller details
Zoho Corporation
Chennai, Tamil Nadu, India
1996
Private
https://www.zoho.com/
https://x.com/zoho
https://www.linkedin.com/company/zoho/
