SAP Concur
Accounts payable automation software
Invoice management software
Travel management software
Expense management software
Travel & expense software
Accounting & finance software
Expense billing software
General contractors software
Job management software
Receipt design software
Receipt generating software
AI finance agents
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is SAP Concur
SAP Concur is a travel and expense (T&E) management platform that supports corporate travel booking, expense capture, and reimbursement workflows, with optional invoice processing capabilities. It is used by finance, procurement, and travel teams to enforce policy, improve spend visibility, and streamline employee expense reporting. The product combines mobile receipt capture, policy controls, and integrations with ERP/accounting systems and travel suppliers.
Broad T&E workflow coverage
The platform covers end-to-end T&E processes including travel booking, itinerary management, expense reporting, approvals, and reimbursement. It supports policy rules and audit checks to help standardize compliance across business units. This breadth reduces the need to stitch together separate tools for booking and expense reporting.
Large integration ecosystem
SAP Concur provides integrations and connectors for common ERP/accounting systems, HR/identity providers, and travel suppliers. It also supports corporate card feeds and expense data exchange with downstream finance systems. These integration options can reduce manual re-entry and improve reconciliation when implemented and maintained properly.
Mobile receipt capture and OCR
The mobile app supports receipt capture and automated extraction of key fields to speed up expense creation. Users can submit expenses on the go, and approvers can review and act on requests from mobile devices. This can improve timeliness of submissions and reduce reliance on paper receipts.
Implementation and admin complexity
Configuring policies, approval routing, expense types, and integrations typically requires careful design and ongoing administration. Organizations with complex entities, tax rules, or regional requirements may need additional consulting and extended rollout timelines. Changes to policies and workflows can require coordinated testing to avoid downstream reporting and reimbursement issues.
User experience varies by workflow
User experience can be inconsistent across travel booking, expense reporting, and invoice-related modules, especially when multiple configurations or legacy components are involved. Employees may encounter friction when policy rules, itemization, or exception handling is strict or unclear. Training and change management are often needed to achieve consistent adoption.
Costs scale with usage and modules
Total cost can increase as organizations add modules (e.g., invoice processing), expand to more countries, or grow transaction volume. Additional fees may apply for implementation services, premium integrations, or advanced reporting depending on contract structure. This can make budgeting less predictable compared with simpler, single-purpose expense tools.
Plan & Pricing
Concur Expense
| Plan | Price | Key features & notes |
|---|---|---|
| Automate | $9 per report | Automate expense reporting and receipt capture; customize spending policies; reporting dashboards; integrate corporate and personal credit cards; speed up reimbursements. |
| Insights | Variable price | Includes Automate plus enhanced dashboards and reporting, personalized data views, report scheduling, alerts to help manage spend. Official site lists this as “variable price.” |
| Optimize | Variable price | Includes Automate/Insights capabilities plus premium services: 24/7/365 employee support, configuration assistance, best-practice guidance, and case reporting. Official site lists this as “variable price.” |
Concur Travel & Concur Invoice (overview)
| Product | Price | Key features & notes |
|---|---|---|
| Concur Travel | Contact sales / Custom pricing | Travel booking within policy, duty of care, integrates with Concur Expense. Official site directs customers to request pricing/quote. |
| Concur Invoice | Contact sales / Custom pricing | AP automation, invoice capture and processing, ERP integrations. Official site directs customers to request pricing/quote. |
Seller details
SAP SE
Walldorf, Germany
1972
Public
https://www.sap.com/
https://x.com/SAP
https://www.linkedin.com/company/sap/
