SmarterMail
Email software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if SmarterMail and its alternatives fit your requirements.
$500 one-time perpetual license
Free TrialFree version
Small
Medium
Large
- Information technology and software
- Professional services (engineering, legal, consulting, etc.)
- Real estate and property management
What is SmarterMail
SmarterMail is a self-hosted email server and collaboration platform used to provide business email, calendars, contacts, and webmail access. It targets organizations, hosting providers, and IT teams that want to run mail services on their own infrastructure rather than using a fully managed cloud suite. The product includes administrative controls for domains, users, policies, and security features such as spam filtering and authentication standards. It is commonly deployed on Windows Server environments and licensed per server or user tier depending on edition.
Self-hosted control and customization
SmarterMail supports on-premises deployment, giving administrators direct control over data residency, retention, and server configuration. This can fit organizations with compliance requirements or those that prefer to manage their own infrastructure. It also suits service providers that need to host multiple customer domains with delegated administration. Compared with fully managed suites, it provides more control over the mail stack at the cost of more operational responsibility.
Built-in collaboration features
In addition to email, SmarterMail includes calendars, contacts, tasks, notes, and webmail functionality. This reduces the need for separate tools for basic groupware use cases. Users can access mail and collaboration features through a browser without requiring a specific desktop client. For small to mid-sized deployments, this can cover common collaboration needs without adopting a broader productivity suite.
Multi-domain hosting administration
SmarterMail is designed to manage multiple domains and user accounts from a central admin interface. It supports role-based administration and domain-level management, which is useful for MSPs and organizations with multiple business units. Administrative features typically include policy controls, quotas, and account provisioning workflows. This aligns well with hosting-style environments where many tenants share the same server platform.
Requires ongoing server operations
Because it is self-hosted, teams must manage patching, backups, monitoring, deliverability, and incident response. Email infrastructure also requires ongoing tuning for spam, reputation, and authentication alignment. Organizations without dedicated IT operations may find a managed email service easier to maintain. Total cost can increase when factoring in labor and infrastructure.
Ecosystem less suite-oriented
SmarterMail focuses on mail and groupware rather than a full productivity ecosystem with tightly integrated document creation, storage, and real-time collaboration. Integrations and user experience can depend on external clients and third-party tools. For organizations that want a single vendor for email plus office apps and collaboration, a broader suite may be a better fit. This can affect standardization in environments that rely heavily on integrated cloud workflows.
Platform constraints and migration effort
Deployments are typically tied to specific server environments, and infrastructure choices can limit flexibility compared with vendor-managed cloud offerings. Scaling, high availability, and disaster recovery require architectural planning and additional components. Migrating from an existing mail system can involve DNS changes, mailbox migration, and client reconfiguration. These projects can be time-consuming, especially for multi-domain environments.
Plan & Pricing
SmarterMail — Tiered pricing (official SmarterTools pricing page)
SmarterMail Professional
| Plan | Price | Key features & notes |
|---|---|---|
| Professional — 50 mailboxes | $500 | Standard mail server features (POP/IMAP/DAV/WebDAV/CalDAV/CardDAV). Add-on premium services available (Cyren Premium Antispam, Message Sniffer, Cyren Zero-Hour Antivirus). |
| Professional — 250 mailboxes | $650 | Same as above. |
| Professional — 500 mailboxes | $900 | Same as above. |
| Professional — 1,000 mailboxes | $1,300 | Same as above. |
| Professional — 2,000 mailboxes | $1,500 | Same as above. |
| Professional — Unlimited mailboxes | $1,800 | Same as above. |
SmarterMail Enterprise
| Plan | Price | Key features & notes |
|---|---|---|
| Enterprise — 50 mailboxes | $700 | Enterprise features (groupware, collaboration, MAPI/EWS option, Online Meetings, Instant Messenger, AD integration). Premium add-ons available (prices listed). |
| Enterprise — 250 mailboxes | $900 | Same as above. |
| Enterprise — 500 mailboxes | $1,200 | Same as above. |
| Enterprise — 1,000 mailboxes | $1,500 | Same as above. |
| Enterprise — 2,000 mailboxes | $1,800 | Same as above. |
| Enterprise — Unlimited mailboxes | $2,200 | Same as above. |
Add-on / Premium component pricing (as listed on official pricing page)
| Add-on / SKU | Price (as listed) | Notes |
|---|---|---|
| Cyren Premium Anti-spam (tiered by mailbox count) | $300 — $1,025 (varies by mailbox tier; see above) | Add-on for both Professional & Enterprise; footnote: Requires an annual license along with active Maintenance and Support. |
| Message Sniffer (tiered) | $300 — $1,025 | Add-on; requires annual license with active Maintenance and Support. |
| Cyren Zero-Hour Anti-virus (tiered) | $300 — $1,025 | Add-on; requires annual license with active Maintenance and Support. |
| MAPI / EWS (Enterprise table) | $250 — $900 (varies by mailbox tier) | Listed only in Enterprise table; requires annual license with active Maintenance and Support. |
Microsoft Exchange ActiveSync (EAS) — add-on (official table)
| EAS Mailboxes | Price |
|---|---|
| 25 | $325 |
| 50 | $525 |
| 100 | $775 |
| 150 | $975 |
| 200 | $1,175 |
| 250 | $1,425 |
| 300 | $1,675 |
| 301+ | Contact sales@smartertools.com |
(Note: EAS mailboxes are “Licensed annually with active Maintenance and Support” per the official page.)
SmarterMail High Availability (HA) — official monthly pricing
| Feature | Price |
|---|---|
| Hubs | $150 / month |
| Nodes | $250 / month |
| EAS (HA) | $0.50 / mailbox / month |
| Cyren Premium Antispam (HA) | $75 / month / node |
| Cyren Zero-hour Antivirus (HA) | $75 / month / node |
| Message Sniffer (HA) | $75 / month / node |
(Official note: The first 30 days of SmarterMail HA (Hubs and Nodes) are included free to allow setup and configuration.)
Seller details
SmarterTools Inc.
Phoenix, Arizona, USA
2003
Private
https://www.smartertools.com/
https://x.com/smartertools
https://www.linkedin.com/company/smartertools-inc-/
