Survicate Enterprise
Enterprise feedback management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$56 per month
Free TrialFree version
Small
Medium
Large
- Education and training
- Professional services (engineering, legal, consulting, etc.)
- Public sector and nonprofit organizations
What is Survicate Enterprise
Survicate Enterprise is an enterprise feedback management platform used to collect and analyze customer and user feedback through surveys across web, mobile, email, and in-product channels. It supports product, UX, marketing, and customer success teams that need continuous feedback loops such as NPS/CSAT/CES programs, onboarding surveys, and post-interaction questionnaires. The product emphasizes multi-channel survey deployment, targeting/triggering rules, and integrations to route responses into analytics and CRM systems. Enterprise offerings typically add advanced security, governance, and support features for larger organizations.
Multi-channel survey deployment
Survicate supports running surveys across multiple touchpoints, including in-product widgets and email, which helps teams capture feedback in context. Triggering and targeting options enable surveys to appear based on user behavior or attributes rather than only on a fixed schedule. This makes it suitable for continuous feedback programs that need coverage across the customer journey. Compared with research-only tools, it is oriented toward operational feedback collection at scale.
Integrations for operational workflows
Survicate provides integrations and connectors that help push survey responses into common business systems (for example, analytics, CRM, and collaboration tools). This reduces manual export/import work and supports closing the loop with customers. Webhooks and API options (where available in plan tiers) can support custom routing and automation. These capabilities are important for enterprise teams that need feedback to feed downstream reporting and action systems.
Enterprise controls and governance
The Enterprise tier is positioned to support larger organizations that require stronger administrative controls. Typical enterprise features include role-based access, centralized management of workspaces/projects, and security/compliance options. These controls help standardize survey programs across teams while limiting access to sensitive data. This differentiates it from lighter-weight survey tools that focus mainly on creation and distribution.
Not a full research suite
Survicate focuses on survey-based feedback rather than moderated testing, participant recruitment, or qualitative research operations. Teams that need video-based usability testing, diary studies, or live interviews often require additional tools and processes. As a result, it may not replace specialized user research platforms for deep qualitative insights. It is better suited to structured feedback collection than end-to-end research management.
Advanced analysis may require exports
While Survicate provides reporting and dashboards, some organizations may still need to export data to BI tools for complex segmentation, longitudinal analysis, or joining with product/event data. This can introduce additional setup and governance work, especially when multiple data sources are involved. Enterprises with mature analytics stacks may treat Survicate primarily as a data capture layer. The value depends on how well integrations align with the existing data model.
Enterprise pricing and rollout effort
Enterprise feedback programs typically require coordination across product lines, brands, and regions, which increases implementation effort. Features such as SSO, permissions, and data retention policies can add configuration and stakeholder alignment work. Cost can also rise with higher response volumes, seats, or advanced features depending on contract terms. Organizations should validate total cost and administrative overhead during procurement.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 (free forever) | Up to 25 survey responses/month; up to 3 teammates; unlimited active surveys (collective limit); basic survey channels (email/link/web/in-product); branch logic; templates. (Official help article confirms free account available with no time limits.) |
| Starter | Starts from $89/month (monthly) | Monthly plan with options for 100/250/500 responses/month; 2 active surveys; 5 user seats; overages allowed (pay per extra response). (Pricing and limits referenced on Survicate Help Center.) |
| Growth | Starts from $56/month (yearly commitment) OR shown on pricing page as $114/month billed annually | Yearly plan for continuous feedback; options for 100–1500 responses/month; 10 user seats; multilingual surveys; AI features (Insights Hub, Research Assistant). Note: Survicate pricing page and Help Center show different "starts at" amounts (see notes/citations). |
| Pro | Starts at $349/month | Advanced yearly plan (also listed as available billed monthly or annually); custom yearly pool of responses; Pro integrations; custom seats & teams; advanced survey logic; up to 10 dashboards; dedicated CSM and 1:1 training; Book a Call for exact quote. |
| Enterprise | Starts at $569/month | Enterprise-level features: custom yearly pool of responses; custom data points; unlimited dashboards; SAML SSO, access logs; dedicated CSM, custom ToS/DPA/NDA; Book a Call / contact sales for custom pricing and response pools. |
Notes:
- Many advanced/volume/Enterprise features and exact pricing depend on a custom yearly response pool; Survicate requires booking a call / contacting sales for Advanced plans and to tailor response limits and seats. (Official pricing page indicates "Book a Call" for Pro/Enterprise and "custom yearly pool of responses".)
- Survicate offers a 10-day free trial of Pro features (no card required) per the pricing page; the Help Center confirms a free-forever account is available.
- Because Survicate presents some differing "starts at" amounts across their pricing page and Help Center (e.g., Growth shows $114/mo on the pricing page but the Help Center lists Growth starting at $56/mo), I have included both values in the Growth row and marked that the Advanced/custom tiers require contacting sales.
Seller details
Survicate Sp. z o.o.
Warsaw, Poland
2013
Private
https://survicate.com/
https://x.com/survicate
https://www.linkedin.com/company/survicate/
