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The Receptionist

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$60 per location per month
Free Trial
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Professional services (engineering, legal, consulting, etc.)
  2. Information technology and software
  3. Media and communications

What is The Receptionist

The Receptionist is a visitor management and front-desk check-in system that runs on an iPad kiosk and notifies employees when guests arrive. It supports workflows such as visitor sign-in, host notifications, badge printing, and basic visitor logs for offices and shared workplaces. The product focuses on replacing a staffed reception desk with a self-service kiosk experience and configurable sign-in flows.

pros

Kiosk-first visitor check-in

The product is designed around an iPad kiosk workflow, which fits unattended lobbies and small front desks. It supports configurable sign-in questions and routing to the right host or team. This aligns well with organizations that want a dedicated, single-purpose check-in station rather than a broader workplace suite.

Host notifications and routing

The Receptionist notifies employees when their visitors arrive, reducing manual coordination at the front desk. Routing rules can direct visitors to specific people or groups based on selections during sign-in. This helps standardize arrival handling across multiple teams without requiring a receptionist to triage every guest.

Visitor logs and audit trail

The system maintains records of visitor check-ins that can be used for operational reporting and basic compliance needs. Centralized logs make it easier to review who was on-site and when. For many SMB and mid-market offices, this provides a practical baseline compared with paper sign-in sheets.

cons

Limited workplace suite breadth

Compared with platforms that combine visitor management with desks, rooms, and broader workplace operations, The Receptionist is more narrowly centered on front-desk check-in. Organizations looking for a single system for room booking, desk booking, and digital signage may need additional tools. This can increase integration and administration effort in larger environments.

Hardware dependency on iPad

The kiosk experience typically depends on an iPad deployment, which introduces device procurement, mounting, and lifecycle management considerations. If an organization standardizes on other kiosk hardware or wants browser-only check-in, options may be more constrained. Device outages can also directly impact the check-in process unless a fallback is planned.

Advanced security needs vary

Some environments require deeper identity verification, watchlist screening, or strict access-control integrations beyond basic visitor sign-in. The Receptionist may not meet all high-security or regulated-site requirements without additional systems and processes. Buyers should validate requirements such as ID capture, background checks, and integration depth for their specific compliance context.

Plan & Pricing

Plan Price Key features & notes
Basic Monthly: $60 per month per location; Annual: $630 per location per year ($52.50/month) For 1–24 employee contacts; all features included; 14-day free trial (no credit card); per-location pricing; unlimited iPads per location (see site).
Premium Monthly: $114 per month per location; Annual: $1,197 per location per year ($99.75/month) For 25–49 employee contacts; all features included; 14-day free trial (no credit card); per-location pricing.
Pro Monthly: $210 per month per location; Annual: $2,205 per location per year ($183.75/month) For 50–99 employee contacts; all features included; 14-day free trial (no credit card); per-location pricing.
Executive Monthly: $360 per month per location; Annual: $3,780 per location per year ($315.00/month) For 100+ employee contacts; all features included; 14-day free trial (no credit card); per-location pricing; contact sales for large/enterprise/5+ locations.

Notes: "All plans include all features" is stated on the vendor pricing page; hardware bundles (Receptionist in a Box) are available and offer software savings when purchased with annual subscriptions. The vendor also offers a 42-day money-back guarantee on software (and return/exchange rules for hardware).

Seller details

The Receptionist, Inc.
Private
https://thereceptionist.com/

Tools by The Receptionist, Inc.

The Receptionist

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