Zoho Social
Social media analytics software
Social media management tools
Social media suites
Social media marketing software
Digital marketing software
Facebook data mining software
Facebook page management software
Social selling software
AI social media tools
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Zoho Social
Zoho Social is a social media management application for planning, publishing, monitoring, and reporting across multiple social networks. It is used by marketing teams, agencies, and small-to-mid-sized businesses to manage content calendars, engage with audiences, and track performance. The product emphasizes collaboration workflows and integrates with other Zoho applications, including CRM, for connecting social activity to leads and customer records.
Multi-network publishing and scheduling
Zoho Social supports creating, scheduling, and publishing posts across major social networks from a unified calendar. It includes content queues and scheduling options intended to standardize posting cadence across brands and channels. This reduces the need to switch between native social apps for routine publishing tasks.
Team collaboration and approvals
The product provides role-based access, collaboration features, and post-approval workflows to support multi-user teams. Users can coordinate content creation, review, and publishing within the platform rather than via external email threads. These controls are especially relevant for agencies and organizations managing multiple brands or clients.
Zoho ecosystem and CRM linkage
Zoho Social integrates with Zoho CRM and other Zoho applications, enabling teams to associate social interactions with contacts, leads, or customer records where configured. This helps organizations that already use Zoho centralize customer context and reporting across systems. The integration can reduce duplicate data entry compared with using separate social and CRM tools.
Advanced listening depth varies
Compared with dedicated consumer intelligence and media monitoring platforms, Zoho Social’s listening and research capabilities are typically more oriented to operational monitoring and engagement. Organizations needing large-scale historical data access, complex query logic, or broad web/news coverage may require additional tooling. Fit and coverage can also vary by network and available APIs.
AI features are limited in scope
Zoho Social includes automation and assistance features, but it is not primarily an AI-first social intelligence product. Teams looking for extensive AI-driven audience segmentation, predictive insights, or advanced image/video understanding may find the feature set narrower than specialized tools. AI capabilities can also depend on plan level and regional availability.
Enterprise governance may be constrained
For large enterprises, requirements such as complex compliance archiving, granular audit controls, and highly customized reporting can exceed what mid-market social management tools commonly provide. Organizations with strict regulatory needs may need to validate retention, eDiscovery, and audit trail capabilities in detail. Some advanced governance features may require complementary systems or higher-tier plans.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | Price not displayed in static scrape of official page (dynamic/regional pricing shown on-site) | 1 Brand (6 channels), 1 team member, 24/5 email support, 5 AI credits, zShare browser extension. 15-day all-access trial available; account reverts to Free after trial. |
| Standard | Price not displayed in static scrape of official page (dynamic/regional pricing shown on-site) | 1 Brand (10–11 channels), 1 team member, 24/5 email support, 40 AI credits, centralized dashboard, multi-channel publishing, content scheduling, publishing calendar, image editor, zurl link shortener. |
| Professional | Price not displayed in static scrape of official page (dynamic/regional pricing shown on-site) | 1 Brand (10–11 channels), 1 team member, 24/5 email support, 40 AI credits, includes Standard features + livestream, notifications, CustomQ, repeat posting, bulk scheduling, post insights, media library, RSS feeds, messages, monitoring dashboard. Add-ons: additional Brands (up to 5) and additional team members (pricing shown on-site). |
| Premium | Price not displayed in static scrape of official page (dynamic/regional pricing shown on-site) | 1 Brand (13–14 channels), 3 team members, 24/5 email support, 80 AI credits, includes Professional features + SmartQ, Inbox New, content approvals & workflow, exporting posts, team collaboration (audio/video/chat), reports dashboard, custom reports, role management, Zoho CRM & Desk integrations, lead generation. |
| Agency | Price not displayed in static scrape of official page (dynamic/regional pricing shown on-site) | 10 Brands (130–140 channels), 5 team members, 24/5 email support, 80 AI credits, includes Premium features + client invites, portal customization, scheduling/emailing reports, agency-branded reports, custom client views, free login for clients. Add-ons available for Brands and Team Members. |
| Agency Plus | Price not displayed in static scrape of official page (dynamic/regional pricing shown on-site) | 20 Brands (260–280 channels), 5 team members, 24/5 email support, 80 AI credits, Agency features + +10 more Brands (130–140 channels). Add-ons available. |
Notes: Prices on the official Zoho Social pricing page are rendered dynamically and adjusted by region/currency. The official page clearly lists plan names, features, free tier, and a 15-day free trial, but the static HTML returned by the site did not include numeric price values. For exact USD (or other currency) prices and monthly vs annual rates, please view Zoho Social's official pricing page directly and select your region/currency.
Seller details
Zoho Corporation
Chennai, Tamil Nadu, India
1996
Private
https://www.zoho.com/
https://x.com/zoho
https://www.linkedin.com/company/zoho/
