Zoho Cliq
Business instant messaging software
UCaaS platforms
Video conferencing software
Internal communications software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Zoho Cliq
Zoho Cliq is a business messaging and team collaboration application used for internal chat, channels, file sharing, and lightweight voice/video calling. It targets teams that want persistent conversations and integrations with business apps, particularly within the Zoho ecosystem. The product includes built-in automation features such as bots, commands, and workflow-style actions, and it can be deployed as part of Zoho’s broader communications and productivity suite.
Strong Zoho suite integration
Cliq integrates tightly with other Zoho applications, enabling notifications, actions, and context sharing from adjacent business tools. This reduces switching between systems for teams already standardized on Zoho. It also supports integrations and webhooks to connect with third-party tools, though depth varies by app.
Automation via bots and commands
Cliq supports bots, slash commands, and custom functions to automate routine tasks inside chats and channels. This helps teams trigger workflows (for example, creating records, posting updates, or routing requests) without leaving the conversation. These capabilities can be useful for internal operations and IT/helpdesk-style interactions.
Channel-based internal communications
The product provides persistent channels, direct messages, threaded conversations, and searchable history to support ongoing internal communication. It includes administrative controls suitable for organizational use, such as user management and policy settings. This aligns well with teams that need structured, auditable collaboration rather than ad-hoc consumer messaging.
Video meetings are not primary
While Cliq includes voice/video calling, it is not primarily positioned as a full video conferencing suite with advanced meeting features. Organizations that run large webinars, complex meeting governance, or extensive meeting analytics may need a dedicated conferencing product. Some meeting capabilities may depend on adjacent Zoho services and licensing.
Best fit for Zoho customers
Teams not using Zoho applications may realize fewer benefits from Cliq’s strongest integrations and cross-product workflows. In mixed-tool environments, administrators may need additional integration work to match the connected experience found in more suite-centric deployments. This can affect time-to-value for organizations standardized on other ecosystems.
Enterprise governance varies by plan
Advanced compliance, retention, and eDiscovery-style requirements can depend on specific editions and broader Zoho platform capabilities. Buyers with strict regulatory needs should validate data residency options, retention controls, and audit logging for their region and plan. Larger enterprises may also need to assess identity, provisioning, and security integrations against internal standards.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | Permanently free (price not shown on static site) | Messaging (unlimited 1-1 & group), searchable messages (10,000 searchable messages/org), file storage 100 GB per organization, meetings up to 100 participants, screen share, remote work features. Source: Zoho Cliq pricing page. |
| Standard | Price not shown on static site (page renders prices dynamically) | Everything in Free + external channels (shared channels), call recording, custom domain & email, basic usage reports, Networks add-on available. (Has monthly and yearly billing options; yearly shows “Save 10%”). Source: Zoho Cliq pricing page. |
| Professional (Minimum 10 users) | Price not shown on static site (page renders prices dynamically) | Everything in Standard + team & task management, roles & permissions, module configurations, live events & room devices, mobile permissions, Networks (3 free Networks included in Professional and Enterprise). Minimum 10-user purchase requirement noted. |
| Enterprise (Minimum 10 users) | Price not shown on static site (page renders prices dynamically) | Everything in Professional + audit history, advanced usage reports, eDiscovery & DRP, Data Loss Prevention (DLP), branded meetings, usage report export. Minimum 10-user purchase requirement noted. |
Notes: Prices on the Zoho Cliq pricing pages are rendered dynamically (monthly/annual toggles and local-currency rendering) and were not present in the static HTML returned by the crawler. The site explicitly indicates yearly billing saves 10% and that prices are inclusive of local taxes / local taxes (VAT, GST, etc.) may be charged in addition.
Seller details
Zoho Corporation
Chennai, Tamil Nadu, India
1996
Private
https://www.zoho.com/
https://x.com/zoho
https://www.linkedin.com/company/zoho/
